Ricardo Martins
Dom Helio Restaurant
Orlando,FL
5
Languages
5
years of professional experience
Dedicated server with exceptional customer service skills, adept in cash handling and guest engagement. Proven ability to resolve complaints swiftly while managing multiple tables efficiently.
Work History
Server
3 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
3 Years- Processed orders accurately using POS system, ensuring efficient transactions.
- Trained new servers on restaurant policies and service standards.
- Resolved customer complaints swiftly to maintain high satisfaction levels.
- Contributed to team efforts by supporting fellow servers during peak hours.
Server
1 Year 1 Month- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Education
- Tourism
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Italian
Limited Working
French
Limited Working
Timeline
Server
Dom Helio Restaurant
05.2026 - CurrentRead More
Server
Ciao Italian Restaurant
06.2023 - 06.2026Read More
Server
Lemoncello South
02.2022 - 03.2023Read More
Santa Monica College
from Tourism
Read More