Ricardo L. Oxley Jr
Security & Front Desk Management
Brooklyn,NY
Summary
Profile/Career Goals: An experienced individual with more than five years experience in fashion styling, social media management, team building, customer service and entertainment. Entrepreneur who has scored multiple successful outcomes. Well rounded and educated professional striving to se- cure a position with a well established organization that will lead to a lasting relationship fueled by my experience and strong organization skills.
Overview
3
3
years of professional experience
6
6
Years of post-secondary sales experience
Work History
Security/Fire Guard
Montro Security
07.2021 - Current
- Ensured that premises and civilians are safe from fire/safety risk
- Monitor cameras assist clients in any needs while remaining vigilant to danger
- Roncois (One Stop Shop) consisting of M.U.A, stylist, hairstylist, wardrobe, photography /
Security Supervisor/Front Desk Receptionist
Allied Universal Security Services
Manhattan, NY
11.2022 - Current
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Sales Representative Team Leader
WorldVentures - Travel
New York, NY
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Pursued additional sales opportunities within current customer base to expand sales.
- Boosted sales revenue by implementing effective outbound sales strategies and tactics.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Education
High School Diploma -
Institute of Audio Research, Benjamin Banneker Academy
Brooklyn, NY 09.2004 - 06.2008
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Skills
Skills Expertiseundefined
Timeline
Security Supervisor/Front Desk Receptionist
Allied Universal Security Services
11.2022 - Current
Security/Fire Guard
Montro Security
07.2021 - Current
High School Diploma -
Institute of Audio Research, Benjamin Banneker Academy
09.2004 - 06.2008
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Sales Representative Team Leader
WorldVentures - Travel
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