Ricardo Palhano
Miami,FL
Overview
6
6
years of professional experience
Work History
Housekeeper
Apex Cleaner
Miami, FL
03.2023 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Observed proper use of chemicals when cleaning various surfaces.
- Provided information about hotel services upon request from guests.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Communicated with maintenance team on damages to repair.
Administrator
Pura Vida Restaurant
Miami, FL
08.2018 - 11.2023
- Managed office supplies inventory and placed orders when necessary.
- Responsible for receiving goods and other company utensils. Customer attendance service
- Prepared reports on various projects for management review.
Education
Some College (No Degree) -
Uni_Carioca
Rio De JaneiroSome College (No Degree) - Idiomas
Talk School
Miami, FLSkills
- Customer Service
- Employee Supervision
- Supplies Ordering
- Business Administration
Languages
English
Professional
Spanish
Professional
Portuguese
Full Professional
Timeline
Housekeeper
Apex Cleaner
03.2023 - Current
Administrator
Pura Vida Restaurant
08.2018 - 11.2023
Some College (No Degree) -
Uni_Carioca
Some College (No Degree) - Idiomas
Talk School