Ricardo Pierrelouis
Savage,MD
Summary
Resourceful, accomplished and dedicated customer service professional experienced in the rental environment for 7 years. Enthusiastic and dedicated administrative support professional experienced in fast-paced environments demanding strong organizational, technical and interpersonal skills.
Experienced with ensuring safe and timely transportation of students. Utilizes strong communication and problem-solving skills to manage student behavior and navigate routes efficiently. Knowledge of safety regulations and procedures to maintain secure environment for all passengers.
Transportation professional with steadfast commitment to safety and punctuality. Adept at managing student behavior and ensuring adherence to safety regulations. Known for fostering positive relationships with students, parents, and staff while adapting to changing schedules and routes.
Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
School Bus Driver
MBG Enterprises
Harmans, MD
08.2025 - Current
- Ensured student safety during transportation by following established safety protocols.
- Conducted pre-trip inspections to maintain bus operational readiness and compliance with regulations.
- Assisted students in boarding and disembarking safely and efficiently at designated stops.
- Communicated effectively with parents and school staff regarding schedules and any delays.
- Maintained cleanliness of the bus interior to create a welcoming environment for passengers.
- Collaborated with dispatch to address schedule changes or emergency situations promptly.
- Completed required documentation accurately, including incident reports and maintenance logs.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
CDL Delivery Driver
DM Bowman
Williamsport, MD
06.2024 - 01.2025
- Operated delivery vehicles to transport goods efficiently and safely to customer locations.
- Inspected vehicles daily to ensure compliance with safety regulations and operational readiness.
- Communicated effectively with dispatch team to coordinate timely deliveries and address issues.
- Maintained accurate delivery logs, documenting mileage, fuel usage, and delivery confirmations.
- Followed predefined routes while adapting to traffic conditions for optimal delivery times.
- Upheld cleanliness standards inside the vehicle cabin area throughout work shifts, promoting a healthy and safe driving environment.
- Safeguarded company property by conducting thorough pre-trip and post-trip inspections of vehicles.
- Achieved high levels of customer service excellence through prompt issue resolution and attention to detail.
- Demonstrated professionalism during interactions with customers, representing the company positively at all times.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Class A CDL Delivery Driver
Estes Express
Sparrows Point, MD
05.2024 - 07.2024
- Communicated effectively with dispatch regarding traffic conditions and delivery updates.
- Assisted in training new drivers on safe driving practices and operational procedures.
- Maintained accurate records of deliveries, mileage, and fuel consumption for reporting purposes.
- Resolved customer inquiries and issues promptly to enhance service quality.
- Secured cargo properly using straps, braces, chains, or other necessary equipment to prevent damage during transit.
- Kept detailed logs of hours driven, rest periods, miles covered, and fuel expenses to comply with federal regulations.
- Ensured timely deliveries by effectively communicating with dispatchers and addressing any potential issues proactively.
- Maintained a clean driving record while operating a Class A CDL vehicle in various weather conditions and traffic situations.
- Assisted in loading and unloading trucks, ensuring proper weight distribution for safe transport of goods.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Class A CDL Delivery Driver
Western Express, Inc.
Richmond, VA
01.2024 - 05.2024
- Operated Class A vehicles to deliver goods efficiently across assigned routes.
- Ensured compliance with safety regulations and company policies during transport.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
- Managed delivery schedules to optimize route efficiency and customer satisfaction.
CDL Delivery Driver
Hachik Distributors
Columbia, MD
05.2021 - 09.2021
- Loaded and unloaded cargo securely, adhering to weight distribution guidelines for safe transportation.
- Assisted in training new drivers on company policies and safe driving practices.
- Collaborated with warehouse staff to streamline loading processes and reduce turnaround time.
- Managed unforeseen circumstances professionally, such as road closures or weather-related incidents affecting delivery timelines.
- Completed daily logs accurately for hours worked, miles driven, rest breaks taken, ensuring full compliance with federal regulations.
- Facilitated driver meetings to share best practices, discuss industry updates, and improve overall performance as a team.
- Collaborated with dispatchers to effectively coordinate pickups, deliveries, and resolve challenges along the route.
School Bus Driver
MBG Enterprises
Harmans, MD
03.2021 - 06.2021
- Adapted to various routes and traffic conditions, demonstrating flexibility in transportation logistics.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Communicated information to parents to promote good communication and transparency.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
Shuttle Driver
TraveLynx, Inc
Cocoa Beach, FL
08.2015 - 03.2016
- Operated shuttle vehicles to transport passengers safely between locations.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Assisted passengers with luggage and ensured a comfortable travel experience.
- Collaborated with team members to streamline shuttle schedules and improve efficiency.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Trained new drivers on operational procedures and safety protocols for improved performance.
Paratransit Bus Operator
Votran, Inc
South Daytona, FL
09.2014 - 04.2015
- Operated paratransit vehicles, ensuring safe and timely transport for passengers with disabilities.
- Assisted passengers during boarding and disembarking, providing excellent customer service and support.
- Conducted pre-trip inspections to maintain vehicle safety standards and compliance with regulations.
- Coordinated schedules and routes to optimize efficiency, minimizing wait times for passengers.
- Implemented best practices for route navigation, increasing operational efficiency while promoting safety awareness.
- Ensured compliance with company policies, local regulations, and ADA requirements for transporting passengers with disabilities.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Delivered passengers to destinations safely and on time.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Assisted elderly and disabled passengers entering and exiting shuttle.
Education
Bachelor of Arts - Music Technology
Bethune-Cookman College
Daytona Beach, FLSkills
- Customer Service
- Issue Resolution
- Youth Counseling
- Case Management
- Microsoft Office Suite/Products
- CDL Class A w/ P&S Endorsement
- Management
- Adobe Reader
- Technology Support
- Employee Training
Certification
DOT Medical
Passenger Endorsement
School Bus Endorsement
Timeline
School Bus Driver
MBG Enterprises
08.2025 - Current
CDL Delivery Driver
DM Bowman
06.2024 - 01.2025
Class A CDL Delivery Driver
Estes Express
05.2024 - 07.2024
Class A CDL Delivery Driver
Western Express, Inc.
01.2024 - 05.2024
CDL Delivery Driver
Hachik Distributors
05.2021 - 09.2021
School Bus Driver
MBG Enterprises
03.2021 - 06.2021
Shuttle Driver
TraveLynx, Inc
08.2015 - 03.2016
Paratransit Bus Operator
Votran, Inc
09.2014 - 04.2015
Bachelor of Arts - Music Technology
Bethune-Cookman College