Ricardo Quiambao
Philadelphia,PA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
11
11
years of professional experience
Work History
Assistant Manager
BonChon Chicken
University City, PA
08.2024 - 02.2026
- Ensured the restaurant ran efficiently with my hands on management
- Managed challenging situations calmly, preventing escalation and ensuring resolution
- Oversaw daily operations with hands-on management to maintain restaurant efficiency
- Fostered a positive work environment to boost employee morale while promoting friendly interactions
- Oversaw inventory management, payroll processing, employee scheduling, and hiring.
- Executed various roles at Bonchon University City to ensure smooth operations.
Bartender
BonChon Chicken
University City, PA
09.2023 - 02.2026
- Created memorable guest experiences by mastering cocktail and mocktail preparation
- Multi-tasked by handling bar guest, tables and server's cocktails orders while keeping a clean working environment
- Trained and mentored new bartenders to enhance team skills and service quality
- Obtained RAMP certification to ensure responsible alcohol service.
Server/Hostess
BonChon Chicken
University City, PA
05.2023 - 02.2026
- Greeted and seated customers to create welcoming atmosphere
- Accurately took orders while answering any questions about the menu
- Provided energetic service to enhance dining experience
- Worked with high energy while providing a great dining experience
IT Support Specialist
CHICHESTER SCHOOL DISTRICT IT DEPARTMENT
Marcus Hook, PA
07.2015 - 09.2018
- Delivered responsive support to staff, resolving technology issues to maintain seamless daily operations.
- Facilitated troubleshooting for team members, showcasing effective communication and strong customer service.
- Inspected and programmed over 600 technological devices, maintaining high standards of organization and efficiency.
- Performed cleaning, repairs, and installations on devices to create a safe and organized space.
- Coordinated time management and collaboration efforts to meet department goals and provide timely solutions.
Server/cashier
Burgerfi
Philadelphia, PA
11.2017 - 05.2018
- Greeted guests warmly and maintained a welcoming, family-friendly atmosphere throughout service.
- Accurately took and processed food and beverage orders using POS systems, ensuring guest needs were met.
- Processed cash transactions and orders with accuracy, ensuring smooth guest experiences.
- Served menu items promptly while upselling featured dishes and drinks, contributing to increased guest satisfaction.
- Trained new team members, fostering teamwork and maintaining high service standards.
- Managed and trained new team members, supporting efficient teamwork and high service standards.
Line Cook/Prep Cook
Erickson Senior Living
Glen Mills, PA
11.2014 - 06.2015
- Set up and stocked stations with necessary supplies, facilitating efficient meal service.
- Followed executive and sous chef instructions, enhancing collaboration in kitchen operations.
- Set up and stocked stations with all necessary supplies to ensure efficient meal service.
- Ensured food quality and timely delivery, coordinating with team members for seamless service.
- Maintained a sanitized and safe workspace, adhering to food safety and cleanliness standards.
Education
HIGH SCHOOL DIPLOMA -
CHICHESTER HIGH SCHOOL
Marcus Hook, PA06.2016
Skills
- Guest services and customer service
- Food preparation and safety
- Sanitation practices
- Cash handling and POS systems
- Order management
- Microsoft Windows proficiency
- Basic math skills
- Time management
- Collaboration in hospitality
Languages
- English
- Tagalog
References
References available upon request.
Timeline
Assistant Manager
BonChon Chicken
08.2024 - 02.2026
Bartender
BonChon Chicken
09.2023 - 02.2026
Server/Hostess
BonChon Chicken
05.2023 - 02.2026
Server/cashier
Burgerfi
11.2017 - 05.2018
IT Support Specialist
CHICHESTER SCHOOL DISTRICT IT DEPARTMENT
07.2015 - 09.2018
Line Cook/Prep Cook
Erickson Senior Living
11.2014 - 06.2015
HIGH SCHOOL DIPLOMA -
CHICHESTER HIGH SCHOOL