RICARDO RAMIREZ
Westlake
Summary
Professional in account development with focus on driving client success and business growth. Skilled in managing accounts and identifying opportunities for expansion. Known for fostering team collaboration and adapting to changing business needs while ensuring consistent results.
Overview
15
15
years of professional experience
Work History
Account Development Specialist (ADS)
Breakthru Beverage Group
07.2022 - Current
- Cultivate and maintain strong relationships with key accounts to drive growth and long-term success
- Collaborate with sales reps and FSM to align strategies, share insights, and enhance lead generation efforts
- Analyze key account performance metrics and identify opportunities for growth
- Proactively address client needs, resolve issues promptly, and ensure high levels of customer satisfaction and retention
Fine Wine Sales Consultant
Breakthru Beverage Group
11.2016 - 07.2022
- Engaged customers to understand their specific needs and provide tailored product recommendations
- Leveraged marketing tools to introduce new products and boost customer engagement within the market
- Utilized social media platforms effectively to promote products and company events, expanding brand awareness
- Maintained up-to-date knowledge of industry trends to keep the company competitive
Wine Sales Representative
Breakthru Beverage Group
08.2015 - 11.2016
- Applied sales and marketing expertise to meet and exceed periodic sales targets
- Developed strong relationships with customers and provided exceptional service
- Identified customer needs and crafted solutions to meet revenue and sales goals
Wine Buyer
Whole Foods Market
06.2010 - 07.2015
- Managed inventory and replenished beer and wine stock, ensuring timely product availability
- Provided leadership and training to team members, fostering a collaborative and efficient work environment
- Delivered outstanding customer service and maintained high satisfaction levels within the department
Education
High School Diploma -
Walton High School
Bronx, NY05.2005
Skills
- Expertise in wine
- Expertise in liquor
- Expertise in beer
- Expertise in cheese
- Highly organized
- Efficient
- Diligent
- Exceptional customer service
- Interpersonal communication skills
- Strong proficiency in computer software
- Data management
- CRM proficiency
Professional Development
- Gallo: Gateway Education Program
- Whole Foods Market: Fast-ATL, Fast-Track for Supervisor Training, State of the Store, Store Financials, Gain Sharing, Margins, Merchandising, and Product Knowledge
Timeline
Account Development Specialist (ADS)
Breakthru Beverage Group
07.2022 - Current
Fine Wine Sales Consultant
Breakthru Beverage Group
11.2016 - 07.2022
Wine Sales Representative
Breakthru Beverage Group
08.2015 - 11.2016
Wine Buyer
Whole Foods Market
06.2010 - 07.2015
High School Diploma -
Walton High School
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