Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ricardo Reyes

Riverside,CA

Summary

Dynamic Account Executive with a proven track record at Loanstream Mortgage, excelling in client relationship building and strategic selling. Consistently exceeded sales targets by identifying new business opportunities and delivering tailored solutions. Adept in CRM software, I foster long-term loyalty through exceptional customer service and effective communication.

Overview

22
22
years of professional experience

Work History

Account Executive

Loanstream Mortgage
05.2023 - Current
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Orchestrated client events and webinars to educate prospects on product offerings and industry trends, generating leads and building brand awareness.
  • Led negotiations, securing deals that aligned with both client expectations and company goals.

Account Executive

TheLender
03.2020 - 05.2023
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.

Coaching Sales Representative

Tom Ferry International
02.2017 - 02.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Store Manager

Toys"R"Us
01.2012 - 02.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Operations Manager

Dick's Sporting Goods, Inc
02.2007 - 01.2012
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Sales Manager

Macys Department Store
12.2003 - 02.2007
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Associate of Arts -

Ranger College
Ranger, TX
06-2003

Skills

  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management
  • Written and verbal communication
  • Customer service
  • Strategic selling
  • CRM software expertise
  • Customer relations
  • Customer relationship management (CRM)
  • Sales quota achievement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.
  • Collaborated with team of 11 in the development of funding home loans.

Timeline

Account Executive

Loanstream Mortgage
05.2023 - Current

Account Executive

TheLender
03.2020 - 05.2023

Coaching Sales Representative

Tom Ferry International
02.2017 - 02.2020

Store Manager

Toys"R"Us
01.2012 - 02.2017

Operations Manager

Dick's Sporting Goods, Inc
02.2007 - 01.2012

Sales Manager

Macys Department Store
12.2003 - 02.2007

Associate of Arts -

Ranger College

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Ricardo Reyes