Friendly Bartender with exceptional work ethic quick learning skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Hi, I’m
Ricardo Richmond
Los Angeles,CA
Summary
Overview
9
years of professional experience
Work History
Instaworks Gigs
Bartender
09.2021 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Instawork
Event Server
09.2021 - Current
Job overview
- Fostered enjoyable event atmosphere through friendly guest interactions
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Executed synchronized meal service simultaneously serving multiple guests.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Adjusted service based on customer requests and kitchen readiness.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
Instawork
Barback
09.2021 - Current
Job overview
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
Jack In The Box
Store Manager
01.2015 - 07.2015
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
University of California, Santa BarbaraSanta Barbara, CA
Bachelor of Arts from Communications
06.2021
University Overview
Los Angeles Southwest CollegeLos Angeles, CA
Bachelor of Arts from Psychology
06.2017
University Overview
Skills
- Food Running
- Food Service
- Health Codes Compliance
- Suggestive Selling
- ABC Standards
- Handling Difficult Customers
Timeline
Bartender
Instaworks Gigs
09.2021 - Current
Event Server
Instawork
09.2021 - Current
Barback
Instawork
09.2021 - Current
Store Manager
Jack In The Box
01.2015 - 07.2015
University of California, Santa Barbara
Bachelor of Arts from Communications
Los Angeles Southwest College
Bachelor of Arts from Psychology
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