Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Rodriguez

Lincoln Park,MI

Summary

Adept Operations Manager with a proven track record at S&D Trucking, enhancing operational efficiency and customer satisfaction through strategic resource allocation and vendor relations. Skilled in Operations Management and Team Leadership, I excel in optimizing processes and driving performance. Achieved significant project turnaround time reduction, showcasing my problem-solving and decision-making capabilities. Dedicated Trucking professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Operations Manager

S&D Trucking
09.2017 - Current
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Implemented new inventory management system to optimize stock levels and reduce waste.

Sales Associate

FSM Of Michigan
07.2016 - 09.2017
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Education

No Degree - Sales And Marketing Education

Detroit College of Business
Dearborn, MI
01.1986

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Decision-Making
  • Employee relations and conflict resolution
  • Performance monitoring
  • Logistics Management

Timeline

Operations Manager

S&D Trucking
09.2017 - Current

Sales Associate

FSM Of Michigan
07.2016 - 09.2017

No Degree - Sales And Marketing Education

Detroit College of Business
Ricardo Rodriguez