Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Saenz

National City,CA

Summary

Organized and dependable candidate successful at managing multitasking with a positive attitude. Willingness to take on added responsibilities to meet team goals. My expertise spans from route delivery to efficient product distribution,Handle payments, hospitality ensuring quality control and enhancing operational efficiency to increase sales. Proven ability to troubleshoot and maintain inventory accuracy, I bring a commitment to excellence and skills set to any team.

Overview

15
15
years of professional experience

Work History

Server

The Cheesecake Factory
08.2009 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Route Driver Market Vending

Trir Coffee
01.2020 - 06.2024
  • Quailty control by consistently analyzing and checking short dates.
  • Receiving and roating products on a daily
  • Replenishing of open markets with beverages,candy, fresh foods and pastries.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Document inventory on handle device along with spoils.
  • Service and collect cash from vending machines.
  • Trouble shoot Vending machines and kiosk.
  • Service Coffee and soda steams.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays.

Package Delivery Driver

UPS
10.2019 - 01.2021
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Lifted, lowered, and carried packages typically weighing 70 pounds throughout regular course of delivery.
  • Maintained a clean driving record while navigating various routes for efficient deliveries.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

High School Diploma -

Castle Park Senior High School
Chula Vista, CA
07.2004

Skills

  • 14 years Experience in the Service industry
  • Product Inspection
  • Commercial driving
  • 4 years Delivery package handler
  • Database Management logs for inventory
  • Route navigation planning
  • Returns processing
  • Product Distribution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Route Driver Market Vending

Trir Coffee
01.2020 - 06.2024

Package Delivery Driver

UPS
10.2019 - 01.2021

Server

The Cheesecake Factory
08.2009 - Current

High School Diploma -

Castle Park Senior High School

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Ricardo Saenz