Ricardo Valdes
Houston,TX - Texas
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Spec's Wines, Spirits & Finer Foods
Houston, TX - Texas
04.2023 - Current
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted customers with locating merchandise within the store.
- Addressed customer questions and concerns regarding products and services.
- Welcomed customers, offering assistance to help find store items.
- Built and maintained productive relationships with employees.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers and provided friendly customer service.
- Counted and balanced cashier drawers.
- Greeted customers and responded to informational requests.
Warehouse Worker
Amazon
Houston, TX - Texas
11.2020 - 08.2022
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
Education
Some College (No Degree) - English-as-a-Second-Language Education
HCCS
Houston, TXSome College (No Degree) - Radio And Television Broadcasting
American Institute of Houston
Houston, TXSkills
- Customer satisfaction
- Drawer management
- Retail merchandising
- Positive and professional
- Customer focus
- Payment processing
- Cash handling
- Guest services
- Reliability and punctuality
- Cash register operation
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Customer Service Cashier
Spec's Wines, Spirits & Finer Foods
04.2023 - Current
Warehouse Worker
Amazon
11.2020 - 08.2022
Some College (No Degree) - English-as-a-Second-Language Education
HCCS
Some College (No Degree) - Radio And Television Broadcasting
American Institute of Houston