Ricardo K. Paguirigan
Systems Analyst
Miami
Summary
Knowledgeable Systems Analyst with history of progressive leadership and project management. Developed skills in complex problem-solving and strategic planning within fast-paced technical environment. Proficient in leveraging analytic, technical, and collaborative skills to improve and optimize performance. Seeking to transition into new position where these transferrable skills can drive further development and success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sr Systems Analyst I
Jackson Health System
04.2021 - Current
- Collaborated with internal and external teams to maintain operations across a +1500 bed hospital system
- Facilitated incidents and service requests by end-users to implement long term system improvements.
- Coordinated meetings, defining and presenting solutions for business needs or technical problems.
- Developed in-depth user documentation, enabling efficient knowledge transfer among team members.
- Reduced downtime through proactive monitoring and timely follow ups.
Clinic Secretary
Teresita DeJosef MD
05.2017 - 08.2019
- Organized and maintained patient file database of about 300 patients for clinic.
- Ensured productivity by maintaining calendars.
- Represented physician by screening incoming telephone calls; receiving and announcing patients and visitors.
- Maintained office supplies inventory by checking and ordering as needed.
Education
BBA - Computer Information Systems
Baruch College of The City University of New York
New York, NY 09.2016 - 06.2020
Skills
Microsoft Office Suite
SQL
Application and User support
Troubleshooting
System upgrades
Change management
New Hire Orientations
Teamwork and collaboration
Affiliations
Filipinos Uniting Students in Other Nations, Baruch College
- Plan and organize events relating to the Filipino culture for the student body.
- Welcome and orient new members to the organization.
- Promote organization through activity fairs and social media.
Projects
Course Portal Senior Project
- Developed mockup course enrollment system.
- Coordinated group meetings, deliverables, and helped develop webpage, database, and system models.
Timeline
Sr Systems Analyst I
Jackson Health System
04.2021 - Current
Clinic Secretary
Teresita DeJosef MD
05.2017 - 08.2019
BBA - Computer Information Systems
Baruch College of The City University of New York
09.2016 - 06.2020
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