Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricayha Bradley

Buford,GA

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

2
2
years of professional experience

Work History

Associate

Kids Footlocker
Buford , GA
05.2024 - Current
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Prepared merchandise for purchase or rental.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Developed and maintained relationships with clients and vendors.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Assisted customers with selecting items and answering questions about products.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Bagged or packaged purchases and wrapped gifts.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cash register functions accurately and efficiently.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Built relationships with customers by providing friendly customer service.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Helped customers locate items within the store using the inventory system.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Crew Member

Arby’s
Dacula , Georgia
08.2023 - Current
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Presented orders to guests within anticipated service times.
  • Maintained safe food handling practices to prevent germ spread.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Assembled and served meals according to specific guest requirements.

Education

High School Diploma -

Mill Creek High School
Hoschton, GA
05-2025

Skills

  • Decision-making
  • Customer service orientation
  • Cash handling
  • Adaptability and flexibility
  • Supporting sales staff
  • Courteous and professional
  • Loyalty program promotion
  • Problem-solving
  • Reliable and punctual
  • Leadership qualities
  • Workflow management
  • Customer engagement
  • Time management
  • Task prioritization
  • Client relationship management
  • Creative problem solving
  • Multitasking and organization
  • Customer service
  • Team collaboration
  • Workplace safety
  • Verbal and written communication
  • Attention to detail
  • Work Planning and Prioritization

Timeline

Associate

Kids Footlocker
05.2024 - Current

Crew Member

Arby’s
08.2023 - Current

High School Diploma -

Mill Creek High School

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