RICCA WARD
SENATOBIA,MS
Summary
Attentive individual with knowledge of medical devices and various conditions and diseases. Offering experience in Medical Assisting to take on administrative tasks and use skills to deliver high quality patient care and provide efficient administrative skills to support the goals of the health center.
Overview
14
14
years of professional experience
3
3
Certification
Work History
Cosmetologist/Manager
Shear Salon
Horn Lake, MS
05.2009 - 12.2022
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Extern
Chiropractic Evolved
Olive Branch, MS
02.2022 - 04.2022
- Interacted with staff and physician to better understand treatment.
- Attended staff meetings, taking copious notes and brainstorming ideas to solve clinical issues.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Assisted front office staff with answering phones and scheduling appointments
- Took and followed detailed directions from others.
- Completed clerical tasks such as filing, copying and distributing mail.
- Performed general housekeeping and cleaning tasks.
- Collected information for staff and entered into computer system.
- Assisted in taking measurements for Neck, Lumbar and Thoracic X-Rays.
Education
Associate of Applied Science - Medical Assisting
Concorde Career College
Southaven, MS04.2022
Associate of Arts - Cosmetology
The Academy of Cosmetology
Memphis, TN08.1991
Skills
CLINICAL SKILLS
Vital Collection and Documentation
Phlebotomy
Injection administration
Examination and minor surgery support
Medical Terminology
Time management
Wound Care
Advanced Scheduling
Insurance Verification
Certification
American Heart Association BLS (CPR and AED)
Northwest Phlebotomy Certification
Intravenous Therapy Certification
Timeline
Extern
Chiropractic Evolved
02.2022 - 04.2022
Cosmetologist/Manager
Shear Salon
05.2009 - 12.2022
Associate of Applied Science - Medical Assisting
Concorde Career College
Associate of Arts - Cosmetology
The Academy of Cosmetology
American Heart Association BLS (CPR and AED)
Northwest Phlebotomy Certification
Intravenous Therapy Certification
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