RICCI MAVINGA
Chicago,IL
Summary
Administrative Support | Community-Facing Role.
A versatile individual with experience in customer service and administrative support. Proven ability to maintain organization and adapt to fast-paced environments, delivering accurate and timely information to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Babysitter
Private Family Clients
02.2025 - 08.2025
- Communicate effectively with parents about needs and schedules.
- Built strong relationships with families through reliability and trust.
- Demonstrated patience and multitasking to maintain a safe and nurturing environment.
Campus Desk Assistant
Illinois Institute of Technology
08.2022 - 01.2025
- I greeted and checked in students and guests, verified IDs, and maintained confidential access logs.
- Delivered consistent face-to-face and phone communication to address concerns and direct individuals to appropriate services.
- Maintained accurate records and supported the organized flow of information for housing services.
- Assisted with maintaining a secure, clean, and organized front office.
Personal Shopper
Walmart
06.2022 - 12.2023
- Efficiently processed multiple customer orders under time-sensitive conditions.
- Maintained accuracy and organization while juggling high-order volumes.
- Collaborated with coworkers to resolve logistical issues and meet performance goals.
- Demonstrated strong attention to detail and adaptability in a fast-paced setting.
Education
Professional Bachelor of Architecture -
Illinois Institute of Technology
Chicago, IL05-2027
Skills
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace (Docs, Sheets, Calendar)
- Multitasking and prioritization
- Front desk and phone reception
- Customer service in high-volume environments
- File and data management
- Organization and time management
Leadership Experience
Resident Assistant
Illinois Institute of Technology | 2022 - 2023
Strengthened leadership, communication, problem-solving skills
Language
French
Native/ Bilingual
Lingala
Native/ Bilingual
English
Native/ Bilingual
Timeline
Babysitter
Private Family Clients
02.2025 - 08.2025
Campus Desk Assistant
Illinois Institute of Technology
08.2022 - 01.2025
Personal Shopper
Walmart
06.2022 - 12.2023
Professional Bachelor of Architecture -
Illinois Institute of Technology
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