Summary
Overview
Work History
Skills
Trainingandcomputerskills
Timeline
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Rich A Schatz

Parker,CO

Summary

Accomplished leader with extensive experience in multi-unit management at leading retailers and logistics firms, demonstrating expertise in process optimization and operational excellence. Successfully recruited and mentored high-performing teams, resulting in substantial cost reductions. Proficient in negotiation and customer service strategies that boost profitability and streamline operations.

Overview

17
17
years of professional experience

Work History

Store Manager

Starbucks
Centennial, CO
01.2022 - Current
  • Fostered a customer-centric culture by training team members for legendary service delivery.
  • Motivated and guided store team for achieving operational excellence through program implementation.
  • Embedded core principles into daily operations to reflect Starbucks' commitment to its mission.
  • Streamlined processes by assigning duties and fostering effective communication among team members.
  • Oversaw recruitment, training, and development of team members.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.

Assistant Store Manager

Walmart
Centennial, CO
12.2016 - 09.2021
  • Facilitates growth opportunities alongside effective supervision for both managerial and hourly employees.
  • Facilitated Open Door Policy by engaging with Associates, addressing concerns, and delivering effective resolutions.
  • Directed implementation of asset protection measures, safety practices, and quality assurance protocols.
  • Led community outreach initiatives by establishing and maintaining relationships with key individuals and organizations.
  • Led management team to control expenses linked to sales for optimal financial performance.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Regularly reviewed financial reports such as P&L statements to identify trends or areas of improvement.

Operations Supervisor

NFI Industries
Denver, CO
11.2014 - 11.2015
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Enforced federal, state, local and company rules for safety and operations.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Operations Supervisor

Penske Logistics
Denver, CO
03.2013 - 10.2014
  • Ensured timely and proper delivery of all customer goods.
  • Ensured safe and efficient driving by adhering to I.C.C, DOT, and OSHA regulations.
  • Managed operations for 12 Walmart locations with teams of 8-15 drivers each.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.

Outbound Coordinator

CARDINAL HEALTH
Englewood, CO
01.2008 - 01.2013
  • Managed team of up to 53 employees in executing outbound shipments for critical healthcare supplies within a fast-paced supply chain.
  • Conducted daily team briefings to discuss roles, priorities, and corporate messaging.
  • Evaluated operational workflows regularly to identify inefficiencies and implement cost-effective solutions.
  • Monitored and documented unpicked items for financial records.
  • Optimized new hire framework, achieving $19,500 savings per employee annually by accelerating integration timelines.
  • Led multiple process streamlining initiatives for operational improvements, achieving cost savings exceeding 500K.

Skills

  • Multi-unit management
  • Operations oversight
  • Recruiting and hiring
  • Leadership development
  • Project management
  • Process improvements
  • Problem-solving
  • Customer service management
  • Profitability optimization
  • Negotiation

Trainingandcomputerskills

Kaizen Leader, Core Management Skills 100/200, Mobile Boot Camp For Managers, CMW 200, Maximizing Interactions Inclusion in the Workplace, MS Word, Excel, PowerPoint, Outlook, AIMS

Timeline

Store Manager

Starbucks
01.2022 - Current

Assistant Store Manager

Walmart
12.2016 - 09.2021

Operations Supervisor

NFI Industries
11.2014 - 11.2015

Operations Supervisor

Penske Logistics
03.2013 - 10.2014

Outbound Coordinator

CARDINAL HEALTH
01.2008 - 01.2013

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Rich A Schatz