Summary
Overview
Work History
Education
Skills
Timeline
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Richard Aggrey Jr

Moses Lake,WA

Summary

Organized and dependable sales representative successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and dedicated to making sure all customers leave with a smile.

Overview

11
11
years of professional experience

Work History

Counter Sales Representative

Walgreen's Pharmacy
02.2018 - 12.2023
  • Establish and maintain good relations with customers by providing courteous, efficient, and professional service
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns
  • Handled returns or exchanges professionally while adhering to company policy guidelines.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.

Sales Associate

Kreiger And Sons
04.2015 - 02.2018
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Cashier

Walmart
09.2012 - 02.2015
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Education

High School Diploma -

Waldorf High School
Seattle WA
2012

Skills

  • Customer Relations
  • Good Telephone Etiquette
  • Interpersonal Communication
  • Conflict Resolution
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Friendly, Positive Attitude
  • Multitasking
  • Calm Under Pressure

Timeline

Counter Sales Representative

Walgreen's Pharmacy
02.2018 - 12.2023

Sales Associate

Kreiger And Sons
04.2015 - 02.2018

Cashier

Walmart
09.2012 - 02.2015

High School Diploma -

Waldorf High School

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Richard Aggrey Jr