Hi, I’m
Richard Almaguer
Sales
Corona,CA
Summary
Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 2 years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
years of professional experience
1
Certification
Work History
Walt Disney Company
Sales Counselor
01.2024 - Current
Job overview
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
- Generated quality referrals or sales leads.
- Maintained client lead database and consistently updated information to keep data current.
- Participated in continuing education classes.
- Cultivated mutually beneficial client relationships and maintained communication via phone and email.
- Collaborated with internal departments and external partners to finalize sales transactions.
- Participated in onsite and webinar-based sales trainings and attended sales meetings.
- Reached or exceeded sales quotas and preset personal performance goals.
- Prepared and demonstrated Disney Vacation Club features and benefits to address specific customer wants and needs.
- Mentored less-experienced coworkers in timeshare industry sales techniques and customer service practices.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Realty Masters & Associates
Real Esate Agent
05.2021 - 01.2024
Job overview
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Coordinated appointments to show homes to prospective buyers.
- Organized promotional materials used in sales presentations.
- Managed real estate transactions from initiation to closing.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Maximized market share by working with clients and building relationships.
- Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
3Sixty Logistics Inc.
Owner/Operator Truck Driver
08.2017 - 05.2022
Job overview
- Operated commercial truck to transport goods and materials over long distances.
- Inspected vehicles for mechanical items and safety issues, and performed preventative maintenance.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Communicated with customers regarding delivery times and location details.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Education
Allied Real Estate Laguna Hills, CA
Sales License from Real Estate
04.2021
Burbank High SchoolBurbank, CA
High School Diploma
06.1994
Skills
- Licensed real estate agent in California
- Lead engagement
- Homebuyer representation specialist
- Client relationship management
- Transparent and accountable
- Client support
- Retention program development
- Workflow optimization
- Collaborative team leadership
- Engaging sales presentations
- Negotiating contracts
- Proficient in CRM software
- Lead generation through calls
- Pipeline management
- Relationship building
Certification
- Licensed Real Estate Agent -May 2022
Languages
Spanish
Native/ Bilingual
Timeline
Sales Counselor
Walt Disney Company
01.2024 - Current
Real Esate Agent
Realty Masters & Associates
05.2021 - 01.2024
Owner/Operator Truck Driver
3Sixty Logistics Inc.
08.2017 - 05.2022
Allied Real Estate
Sales License from Real Estate
Burbank High School
High School Diploma