Richard Anderson
Monroe,GA
Summary
Dynamic professional with extensive experience in operations management and team coaching. Specializes in implementing training programs and optimizing workflows to drive customer satisfaction and operational efficiency. Committed to leveraging expertise for substantial business growth.
Overview
7
7
years of professional experience
Work History
Operating Partner
Whataburger Franchise (MWB)
Powell, TN And Huntsville, AL
02.2026 - Current
- Coordinated operational activities to enhance service efficiency and customer satisfaction.
- Implemented training programs for staff to improve service quality and operational knowledge.
- Managed inventory levels to ensure optimal stock availability and reduce waste.
- Analyzed daily sales reports to identify trends and inform strategic decisions.
- Local Store Marketing Visits and School "Whata-Nights" Fundrasiers for four different school districts.
- Staff Development: 15 Trainers ( Internally) and 4 Shift Supervisors ( Internally ).
- Highest Grossing Sales Day: $19,200
- Highest Grossing Week after leadership transition: $93,574
Operating Partner
Whataburger Corporate
Oakwood, GA And Dawsonville, GA
12.2024 - 02.2026
- Streamlined communication processes between front-line staff and management for improved workflow.
- Assisted in developing marketing initiatives to drive foot traffic and increase brand awareness.
- Evaluated operational procedures to identify areas for performance improvement and cost reduction.
- Supported team in maintaining high standards of food safety and compliance regulations.
- New Unit Opening Operating Partner.
- Local Store Marketing with the following: Schools (Whata- Nights), Apartment Communities ( New Resident Move-In Bags), and Hospital ( Whata- Nights).
- New Unit Sales Record: $108,365 ( First Week) and $131,600 ( Second Week ).
Market Leader
Burger King
Cobb County, GA
02.2019 - 07.2023
- Led market analysis initiatives to identify growth opportunities and optimize regional strategies.
- Developed and implemented promotional campaigns to enhance brand visibility and customer engagement.
- Mentored and trained team members on operational standards and customer service excellence.
- Collaborated with cross-functional teams to ensure alignment on marketing objectives and execution plans.
- Oversaw Day to Day operations of 6 units in the Cobb County area in GA, including Atlanta Area Locations.
Education
High School Diploma -
Alcovy High School
Covington, GA 05-2008
Skills
- Operational excellence
- Data-driven decision making
- Efficiency optimization
- Training and coaching
- Team development
- Organizational development
- Performance improvement
- Revenue growth
- Team bonding
- Due diligence
- Cost reduction
- Conflict resolution
- Strategic planning
- Operations management
- Recruitment and hiring
- Administrative management
- Marketing knowledge
- Partnership development
Accomplishments
Operating Partner Of The Quarter For Region 2100 ( Q1, Y2025)
Operating Partner Of The Quarter 3x (Market 2104: Q1 Y2024, Q3 Y2024, Q4 Y2024)
New Unit Opening Sales Record (Oakwood, GA) at $108,375
Second Week Record Sales: $131,500
Quarterly Sales Record beat by +7.3% ($78,967)
People Development: Corporate: 18 CRT's, 6 TL's and 5 Managers Internally Promoted
Franchise: 15 TMT's, 5 Shift Supervisors, and 1 Operating Partner in 13 weeks of Transition of Leadership.
New Unit Opening Highest Volume Sales Record: $19,256 ( Unit 1680, Powell, TN)
Highest Sales Volume Week: $93,754 ( Unit 1680)
Timeline
Operating Partner
Whataburger Franchise (MWB)
02.2026 - Current
Operating Partner
Whataburger Corporate
12.2024 - 02.2026
Market Leader
Burger King
02.2019 - 07.2023
High School Diploma -
Alcovy High School