Dynamic customer service professional with over 30 years in Food and Beverage aboard cruise ships and hotels. Proven ability to exceed targets while delivering exceptional service. Reliable team player and independent worker, quickly adapting to new environments and challenges.
Work History
Restaurant Waiter
9 Years 8 Months
Commodore Cruise Line, Bermuda Star Cruise line | 09.1986 - 05.1996
Had a lot of pleasure serving up meals to the delight of our guest. It was also a fast pace setting where coordination and team work was necessary.
Restaurant Waiter
9 Years 8 Months
Commodore Cruise Line, Bermuda Star Cruise line | 09.1986 - 05.1996
Had a lot of pleasure serving up meals to the delight of our guest. It was also a fast pace setting where coordination and team work was necessary.
Barwaiter /Sommelier
1 Year 1 Month
Commodore Cruise Line, Bermuda Star Cruise line | 06.1985 - 07.1986
Provides prompt cocktail service to guests.I was also the Sommelier in the Dining room responsible for service and inventory of our wine cellar.
Barwaiter /Sommelier
1 Year 1 Month
Commodore Cruise Line, Bermuda Star Cruise line | 06.1985 - 07.1986
Provides prompt cocktail service to guests.I was also the Sommelier in the Dining room responsible for service and inventory of our wine cellar.
Bartender
3 Years 2 Months
Pegasus Hotel | 06.1982 - 08.1985
Started working in the bars as a Bar back responsible for setting up and replenishing all bar supplies. Moved on to be a Bartender providing prompt service.I was also in charge of all bar inventories.
Bartender
3 Years 2 Months
Pegasus Hotel | 06.1982 - 08.1985
Started working in the bars as a Bar back responsible for setting up and replenishing all bar supplies. Moved on to be a Bartender providing prompt service.I was also in charge of all bar inventories.
Bartender
30 Years 5 Months
Carnival Cruise Lines | 03.1996 - 2018
Provided bar patrons with optimal customer service in a fast paced environment where i normally develop a great rapport with them.i had the pleasure to work actively in our company,s Alchemy bar which is a Craft bar allowing me to develop my creative skills.
Bartender
30 Years 5 Months
Carnival Cruise Lines | 03.1996 - 2018
Provided bar patrons with optimal customer service in a fast paced environment where i normally develop a great rapport with them.i had the pleasure to work actively in our company,s Alchemy bar which is a Craft bar allowing me to develop my creative skills.
Crafted and served a diverse range of cocktails in high-pressure environments.
Maintained cleanliness and organization of bar area to ensure efficient service.
Collaborated with kitchen staff to create unique drink pairings for menu specials.
Education
High School Diploma
HOLMWOOD TECHNICAL HIGH SCHOOL | Christiana, Manchester | 06.1980