Summary
Overview
Work History
Education
Skills
Accomplishments
Powerlifting
Languages
Timeline
Generic

Richard Andre

Camden,DE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Mail Carrier

United States Postal Service, USPS
10.2023 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
  • Streamlined mail carrier operations by effectively using handheld scanners to track package status and confirm deliveries.
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.

Seasonal Package Delivery Driver

UPS
11.2022 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Increased overall efficiency by assisting in loading and unloading packages at the distribution center.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Elevated customer experience by going above and beyond in accommodating special requests or addressing concerns related to package delivery.

Warehouse Shipper

Walmart
05.2020 - 09.2022
  • Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
  • Reduced order processing time with diligent organization of products and accurate documentation.
  • Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
  • Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Restaurant Server

Olive Garden
08.2017 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Supported management initiatives aimed at increasing revenue through the implementation of promotions or marketing strategies.
  • Answered customers' questions, recommended items, and recorded order information.

Restaurant Server

Olive Garden
12.2015 - 08.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.

Pizza Delivery Driver

Papa John's
01.2015 - 12.2015
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.

Education

No Degree - Exercise Science

Salisbury University
Salisbury, MD

High School Diploma -

Dover High School
Dover, DE
06.2013

Skills

  • Mail Sorting
  • Route Management
  • Vehicle Loading
  • Report Preparation
  • Technology Use
  • Hand-eye Coordination
  • Safety Awareness
  • Decision Making
  • Conflict Resolution
  • Time Management
  • Physical Stamina
  • Adaptability

Accomplishments

  • National level competitive powerlifter
  • Delaware State record Holder in Powerlifting for the Squat
  • Delaware State record Holder in Powerlifting for the Bench Press
  • Delaware State record Holder in Powerlifting for the Deadlift



Powerlifting

  • Been involved in the sport of powerlifting for 2 and a half years
  • Delaware State record Holder in Powerlifting for the Squat
  • Delaware State record Holder in Powerlifting for the Bench Press
  • Delaware State record Holder in Powerlifting for the Deadlift
  • Competing at large scale competitions has helped me develop better social skills
  • Have built many relationships and connections that may last a lifetime
  • Competing has helped me with staying ambitious, disciplined, and accountable in all aspects of life

Languages

Haitian creole
Limited Working

Timeline

Mail Carrier

United States Postal Service, USPS
10.2023 - Current

Seasonal Package Delivery Driver

UPS
11.2022 - 01.2023

Warehouse Shipper

Walmart
05.2020 - 09.2022

Restaurant Server

Olive Garden
08.2017 - 03.2020

Restaurant Server

Olive Garden
12.2015 - 08.2017

Pizza Delivery Driver

Papa John's
01.2015 - 12.2015

No Degree - Exercise Science

Salisbury University

High School Diploma -

Dover High School

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