Summary
Overview
Work History
Education
Skills
Timeline
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Richard Andrews

Punta Gorda,FL

Summary

After over 5 years at Surterra, my intentions are to continue providing excellent customer service while implementing true leadership skills and protecting the core values within the company, while ensuring the store is under compliance and following policy under all circumstances.

Overview

9
9
years of professional experience

Work History

Lead Wellness Coordinator

Surterra Wellness
04.2018 - Current
  • Maintain compliance with the ability to adapt to policy and state regulations changing on a regular basis.
  • Managed inventory control, cash control, and store opening/closing procedures.
  • Reconciled and logged day-to-day business
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Customer Service Associate

RaceTrac
07.2017 - 05.2018
  • Checked customer identification for alcohol, cigarette, and lottery sales.

Production Trainer

Steak 'n Shake
03.2015 - 06.2017
  • Introduced new hires to hands-on training.
  • .Trained other employees in customer service, food safety, and performance requirements
  • Fast paced work environment
  • completing tasks quickly and accurately under stressful circumstances
  • Monitor and manage inventory

Education

GED -

Florida Virtual School
Online
06.2014

Skills

  • Maintaining compliance under state regulations
  • Excellent customer service
  • Leadership experience
  • Team development & employee training
  • Conflict Resolution
  • Public speaking/presentation
  • Ability to open/close store
  • Cash handling of large amounts
  • Following standard operating procedures

Timeline

Lead Wellness Coordinator

Surterra Wellness
04.2018 - Current

Customer Service Associate

RaceTrac
07.2017 - 05.2018

Production Trainer

Steak 'n Shake
03.2015 - 06.2017

GED -

Florida Virtual School

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Richard Andrews