Richard Bartholomew III
Paulsboro,NJ
Overview
7
7
years of professional experience
Work History
Store Manager
We Buy Everything
Springfield, PA
09.2020 - 01.2023
- Handled opening and closing of the store on a daily basis
- Achieved and maintained a google review rating of 4.6/5 stars or higher through customer service initiatives.
- Engaged with customers to deliver assistance and resolve issues, enhancing overall shopping experience.
- Handled customer inquiries and complaints
- Conducted interviews and selected candidates for store positions.
- Trained and developed store employees, fostering a skilled team to support store operations.
- Acquired merchandise for resale to enhance product offerings.
- Sold items in a retail environment and online.
- Handling cash/maintained drawer
- Ensuring cash drawer has enough daily funds as well confirming it is in balance
- Making ATM deposits/withdrawals
- Negotiating with customers directly that are selling their items
- Monitored and ordered supplies
General Employee
The Pawn Outlet
Glassboro, NJ
09.2018 - 08.2020
- Managed store operations and coordinated support for other locations during transition to new store in Springfield, PA
- Oversaw cash handling procedures to ensure accuracy and security
- Ensured clean retail space to enhance customer shopping experience
- Negotiating with customers directly that are selling their items
- Buying items for resale
Teller II/CSR (Customer Service Representative)
TD Bank
Mullica Hill, NJ
08.2015 - 08.2017
- Worked directly with customers in providing excellent banking service
- Supervised team of Tellers to ensure quality customer service
- Managed teller/CSR day to day operational duties
- Ensured proper handling of cash and valuables
- Executed branch opening and closing procedures to maintain operational security
- Helped train new employees
- Provided account and banking information to customers to enhance understanding of services
Education
Associates Degree - Liberal Arts (Jazz Guitar)
Cumberland County College
Vineland, NJ01-2016
High School Diploma -
Sacred Heart High School
Vineland, NJ06-2011
Skills
- Inventory management
- Store presentation
- Cash handling
- Customer service
- Banking
- Cash management
- Financial services
- Profit margin optimization
- Store procedures
- Store displays
- Inventory oversight
- Reporting documentation
- Employee training
- Sales interviewing
- Recruiting
- Customer relationship management
- Negotiation
- Effective communication
- Conflict resolution
- Time Management
- Organizational Skills
- Excel
- Microsoft Word
- PowerPoint
- Store procedures
- Inventory oversight
- Bank deposit procedures
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Store Manager
We Buy Everything
09.2020 - 01.2023
General Employee
The Pawn Outlet
09.2018 - 08.2020
Teller II/CSR (Customer Service Representative)
TD Bank
08.2015 - 08.2017
Associates Degree - Liberal Arts (Jazz Guitar)
Cumberland County College
High School Diploma -
Sacred Heart High School