Richard Bulger
Frisco,TX
Summary
Knowledgeable restaurant manager with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Bottleneck Management
04.2019 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Restaurant Manager
Champps Kitchen and Bar
11.2009 - 04.2014
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Falls Church High School
Falls Church, VA06-2008
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Customer-oriented
- Staff scheduling
- Employee retention
Timeline
Restaurant Manager
Bottleneck Management
04.2019 - Current
Restaurant Manager
Champps Kitchen and Bar
11.2009 - 04.2014
High School Diploma -
Falls Church High School
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