Richard Chiong
Rancho Cucamonga,CA
Summary
Dynamic Assistant Manager with a proven track record at Aldi, excelling in customer service and team leadership. Enhanced operational efficiency and accuracy in cash handling, while fostering a motivated team environment. Recognized for boosting customer satisfaction through effective problem-solving and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aldi
Walnut, CA
06.2024 - 05.2025
- Directed everyday tasks to fulfill performance, quality, and service objectives.
- Ensured store environment remained clean, safe, and organized to boost customer satisfaction.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervisor
Vons Grocery Store
Claremont, CA
02.2017 - 05.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced customer satisfaction by promptly responding to inquiries.
- Established clear expectations to boost staff productivity.
Education
No Degree - Business Administration
Glendale Community College
Glendale, CASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
Certification
Supervisor Leadership and business management and communication skills
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Aldi
06.2024 - 05.2025
Supervisor
Vons Grocery Store
02.2017 - 05.2024
No Degree - Business Administration
Glendale Community College