Richard Clemons
Faribault,MN
Summary
Accomplished results- oriented professional with extensive experience, strong leadership, and financial acumen. Successfully built and managed operational activities while identifying and developing management talent. Ready to leverage expertise in enhancing profitable sales growth while creating, and supporting their own core management team culture.
Overview
6
6
years of professional experience
Work History
Restaurant General Manager
Steward Restaurant Group,LLC
Faribault, MN
02.2020 - Current
- Directed training initiatives for management and staff to foster exceptional service and improve guest experience outcomes, while driving sales growth.
- Conducted analysis of financial performance to devise strategies aimed at enhancing profitability.
- Cultivated a positive work environment by mentoring team members to enhance retention and morale through a positive work culture.
- Managed complex customer concerns swiftly and professionally to foster long-term loyalty by turning around potentially negative experience and ensure optimal service quality.
Restaurant General Manager
Stewart Restaurant Group
Mankato, MN
04.2025 - 02.2026
- Managed daily operational activities focusing on budget oversight, inventory management and vendor relationship's, while providing training for aspiring management candidates to enhance service efficiency and elevate guest satisfaction
- Assessed financial metrics and developed actionable strategies to align with budgetary targets and drive profit growth.
- Facilitated a supportive workplace culture by guiding team members towards management positions by delivering ongoing training and professional development opportunities.
Education
Associate of Science - Business
AIU
Remote 01-2012
Skills
- Business operations expertise
- Proven sales record
- Organization and prioritization
- Customer-oriented
- Talent development
- Inventory control and record keeping
- Kitchen equipment operation and maintenance
Accomplishments
2022 and 2023 qualifying for Best of the Best by being in the top 50 KFC national family.
Top 10 in 2022, 2023 and 2024 out of 170 Stewart Restaurant stores.
Approached to turn around a failing store in 9 months.
Timeline
Restaurant General Manager
Stewart Restaurant Group
04.2025 - 02.2026
Restaurant General Manager
Steward Restaurant Group,LLC
02.2020 - Current
Associate of Science - Business
AIU