Marilyn Whitaker
Christiansburg,VA
Summary
Dynamic individual with hands-on experience in Business Ownership and Restaurant Management with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
Work History
Restaurant General Manager
Amando's Italian Kitchen
2023.09 - Current
- Received 35+ 5 Star reviews for delivering top-notch quality food, exceptional customer service, and maintaining impeccable cleanliness in our operations.
- Developed and managed social media accounts, effectively communicating with current and prospective customers
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Health Coach
Self-Employed
2021.05 - Current
- Implementation of 6-month programs with two, 50-minute sessions per month, summary notes from
each session, weekly check ins, tours/workshops, and bio-individual overall approaches to healthy
lifestyle habits - Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Kept comprehensive documentation of records and client interactions to promote continuity of care and monitor progress accurately towards health goals
- Development of lifestyle modification programs for individuals varying from weight loss,
mental/emotional health, physical fitness, and mindset shifts - Demonstrating proficient organizational and time management skills in business and client matters
Education
Bachelor of Science - Health And Human Performance
Radford University
Radford, VA05.2018
Skills
- Operations Management
- Inventory Management
- Food Safety
- Exceptional Customer Service (8+ years)
- Customer Engagement
- Guest Relations
- Business Management
- Menu development
- Business operations expertise
Timeline
Restaurant General Manager
Amando's Italian Kitchen
2023.09 - Current
Health Coach
Self-Employed
2021.05 - Current
Bachelor of Science - Health And Human Performance
Radford University
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