Summary
Overview
Work History
Education
Skills
Timeline
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Richard Cominskie

Marcus Hook,PA

Summary

Personable and dedicated Customer Service Representative with extensive experience in retail and food industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Educator/Seasonal Key Lead

Lululemon
09.2017 - Current
    • Handle customer inquiries and suggestions courteously and professionally.
    • Actively listen to customers, handle concerns quickly and escalate major concerns to supervisor.
    • Update account information to maintain customer records.
    • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
    • Offer advice and assistance to customers, paying attention to special needs or wants.
    • Participate in team meetings and training sessions to stay informed about product updates and changes.
    • Calculate pricing, apply discounts
    • Maintain inventory

Assistant Manager

Chaddsford Winery
07.2016 - 09.2017
  • Assigned tasks to associates to fit skill levels and maximize team performance
  • Trained employees on additional job positions to maintain coverage of roles at all times
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Manager

IceWorks
11.2012 - 07.2017
  • Executed proper techniques when preparing menu item ingredients
  • Maintained clean and orderly appearance throughout kitchen and dining area
  • Adhered to all regulatory standards regarding safe and sanitary food prep
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

High School Diploma -

Chichester High School
Upper Chichester PA
06.2012

Skills

    • POS system operation
    • Staff training and motivation
    • Stock management
    • Microsoft
    • Food Industry
      • Inventory Control
      • Loss Prevention
      • Product Merchandising
      • Relationship Building
      • Customer Service

Timeline

Educator/Seasonal Key Lead

Lululemon
09.2017 - Current

Assistant Manager

Chaddsford Winery
07.2016 - 09.2017

Manager

IceWorks
11.2012 - 07.2017

High School Diploma -

Chichester High School

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Richard Cominskie