Richard Croup
Saint Petersburg
Summary
Accomplished courier with a proven track record in managing time-sensitive deliveries, highlighted by a tenure at Nor Cal Couriers. Expert in navigating congested areas and maintaining a clean driving record, complemented by exceptional customer service skills. Certified in HIPAA, Hazmat, and Nuclear Medication Transport, ensuring compliance and safety in handling sensitive materials.
Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.
Overview
8
8
years of professional experience
Work History
Courier
Associated Couriers
12.2021 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Documented each pick up by photograph showing exactly what was designated for pick up or the empty bin if nothing was sent out.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while in route
Medical Courier
Nor Cal Couriers
01.2019 - 12.2021
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Bank Document Courier
BeavEx Courier
01.2017 - 01.2019
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Education
Bachelor of Science - Administration of Justice
The Pennsylvania State University
State College, PA01-1981
Skills
- Working independently
- Time management
- Customer service
- Excellent driving skills
- Clean driving record
- Hazmat Endorsement
- Nuclear Medication Transport Certification
- HIPPA Courier Certification
- Temperature control sample handling
Timeline
Courier
Associated Couriers
12.2021 - Current
Medical Courier
Nor Cal Couriers
01.2019 - 12.2021
Bank Document Courier
BeavEx Courier
01.2017 - 01.2019
Bachelor of Science - Administration of Justice
The Pennsylvania State University
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