Summary
Overview
Work History
Education
Skills
Timeline
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Richard Deida

Bronx

Summary

Dynamic and reliable professional with proven customer service skills honed at Happy World Laundromat. Adept at maintaining customer satisfaction through active listening and composure in high-pressure situations. Proficient in data entry and inventory management, ensuring efficient operations and a welcoming environment. Committed to enhancing team performance and client experiences.

Overview

17
17
years of professional experience

Work History

Customer Service Cashier

Happy World Laundromat
01.2012 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Office Assistant

Imperial Bag & Paper Co
06.2008 - 06.2008
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Part-time summer job.

Education

High School Diploma -

All Hallows High School For Boys
The Bronx
06-2011

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Inventory management
  • Data entry proficiency

Timeline

Customer Service Cashier

Happy World Laundromat
01.2012 - Current

Office Assistant

Imperial Bag & Paper Co
06.2008 - 06.2008

High School Diploma -

All Hallows High School For Boys

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Richard Deida