Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Etue

Kansas City,MO

Summary

Maintenance Operations Manager with 15+ years experience in construction (HVAC, Framing, Sheetrock, Electrical), and maintenance, with oversight for residential/commercial management.

Responsible for prevententive maintenance, proactive management, crisis response and resolution, vendor and customer relations, crew management, scheduling, cost estimates, etc.

My strengths include always being Customer Service forward, committed to resolution, and creative problem solving.

I am looking to utilize my professional management, organizational and leadership skills within a corporate setting to encourage a safe, functional, and enjoyable environment for employee satisfaction and premium patient care.

Overview

9
9
years of professional experience

Work History

Service Manager

Indoor Air Specialists
Raytown, MO
02.2021 - Current
  • Scheduling with customers and other employees for the daily tasks.
  • Service Technician, diagnosing, and, servicing commercial and residential heating and air units.
  • Installing residential and commercial systems.
  • Communication with distributors finding prices and availability for parts and systems.
  • Writing up, sending bids, scheduling with customers.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.

Operator

Temp Stop Restoration
Lee's Summit, MO
01.2020 - 01.2021
  • Heavy machinery operation, and maintenance
  • Installation of water pipe, storm drains, and underground utilities.
  • Inspected finished products to verify conformity to quality standards.
  • Used equipment to unload, load and transport items.

Construction Laborer

Teco Restoration
Mountain Home, AR
01.2016 - 05.2018
  • Fire, Water, and Mold Remediation
  • Completed general Electrical, Plumbing, Carpentry, and Sheetrock work
  • Door and Cabinetry installation

Education

GED -

Cave City High School
Cave City, AR
07-2012

608 Universal EPA -

Baker Industries

Skills

  • Estimating and Quoting
  • Service Quality Management
  • Trustworthy and Honest
  • Reliable and Responsible
  • Cost Estimates
  • Heavy Equipment Operator
  • Construction Background
  • Universal 608 EPA Certification
  • Customer Relations
  • Time Management
  • Service Scheduling
  • Problem-Solving
  • Staff Management
  • Quality Control
  • Conflict Resolution

Timeline

Service Manager

Indoor Air Specialists
02.2021 - Current

Operator

Temp Stop Restoration
01.2020 - 01.2021

Construction Laborer

Teco Restoration
01.2016 - 05.2018

GED -

Cave City High School

608 Universal EPA -

Baker Industries
Richard Etue