Richard Fackrell
Hamburg,NJ
Summary
OPERATIONS AND PROCESS LEADERSHIP | CHANGE MANAGEMENT | TALENT DEVELOPMENT
Senior Executive adept at increasing profit margins by growing sales and reducing costs. Hands-on, proactive manager with adaptable and creative approach. Driven to always be improving business operations.
Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
31
31
years of professional experience
Work History
Vice President – Store Set Up & Development
Mavis Tire
11.2022 - Current
- Responsible for leading and managing a team of 21 individuals and serve as the liaison between multiple cross functional peers, ultimately overseeing the successful launch of New Store and Remodel openings for the Mavis growth strategy.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Vice President – Store Development & Enterprise Construction
Party City
01.2021 - 11.2022
- Responsible for leading and managing a team of 35 individuals in all aspects of Construction, Strategic Implementations and Capital Projects for or all Party City retail stores, manufacturing, and office locations.
- Demonstrated proficient leadership skills to motivate and build competent teams.
Senior Director – Store Development
Party City
02.2020 - 01.2021
- Leadership of new store concepts from ideation to implementation.
Managing Director – Halloween City
Party City
02.2018 - 02.2020
- Oversight of Strategy and Operations for the Halloween City brand.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Achieved first positive comp sales, in ten years, of +14.5%
Independent Consultant
Self Employed
01.2016 - 02.2018
- Barnes & Noble - Digital In-Store Strategies, Change Management, Omnichannel Operations.
Executive Director, Specialty Retail, Compliance and Implementation
Toys R Us
01.2014 - 12.2015
- Lead strategic initiatives and implementation of new stores and remodels, specialty retail outlets, management of vendor relationships.
- Increased organizational efficiency by streamlining processes and implementing new systems.
Regional Director – Mid-Atlantic
Toys R Us
01.2012 - 01.2014
- Drove sales and profitability for territory spanning from Pennsylvania to South Carolina representing 89 stores and $740 million in revenues.
Director of Specialty Retail
Toys R Us
01.2009 - 01.2012
- Responsibility for the sales and operations of the Toys R us Express concept. Store ranging from 3,000 sq/ft to 10,000 sq/ft with volumes ranging from $1M-$5M.
- 300-600 Pop Up stores opened anually
Director of Store Improvement
Toys R Us
01.2005 - 01.2009
- Developed capital projects, including new builds and remodels in over 125 stores.
District Manager
Toys R Us
01.2004 - 01.2005
- Managed 10 locations representing $130 million in volume, driving profitability and customer service.
Corporate Best Practices Director
Toys R Us
01.2002 - 01.2004
- Reviewed store-level operating tasks to determine opportunities to reduce operational workload and to reallocate efforts to customer service.
- Converted 11% of task related workload into sales floor coverage
International Best Practices Manager
Toys R Us
01.2000 - 01.2002
- Reviewed store-level operating tasks to determine opportunities to reduce operational workload and to reallocate efforts to customer service.
Franchise Division GM & Director of Operations
Toys“R”Us Turkey
01.1996 - 01.2000
- Responsible for all operational aspects of startup in Turkey, including construction, hiring, training merchandise mix, merchandise presentation, marketing and logistics.
District Manager – Ontario Region
01.1993 - 01.1996
Education
Bachelor of Arts -
University of Western Ontario
Skills
- Customer Service
- Operations Management
- Process Improvement
- Metrics Tracking
- Sales Leadership
- Business Development
- Staff Development
- Training and Mentoring
- Complex Problem-Solving
- Decision-Making
Timeline
Vice President – Store Set Up & Development
Mavis Tire
11.2022 - Current
Vice President – Store Development & Enterprise Construction
Party City
01.2021 - 11.2022
Senior Director – Store Development
Party City
02.2020 - 01.2021
Managing Director – Halloween City
Party City
02.2018 - 02.2020
Independent Consultant
Self Employed
01.2016 - 02.2018
Executive Director, Specialty Retail, Compliance and Implementation
Toys R Us
01.2014 - 12.2015
Regional Director – Mid-Atlantic
Toys R Us
01.2012 - 01.2014
Director of Specialty Retail
Toys R Us
01.2009 - 01.2012
Director of Store Improvement
Toys R Us
01.2005 - 01.2009
District Manager
Toys R Us
01.2004 - 01.2005
Corporate Best Practices Director
Toys R Us
01.2002 - 01.2004
International Best Practices Manager
Toys R Us
01.2000 - 01.2002
Franchise Division GM & Director of Operations
Toys“R”Us Turkey
01.1996 - 01.2000
District Manager – Ontario Region
01.1993 - 01.1996
Bachelor of Arts -
University of Western Ontario
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