Richard Flounders
Media,PA
Summary
Engineering with strengths in CAD software, technical drawing, and data analysis using Microsoft Excel. Translates requirements into accurate drawings and documentation. Applies problem-solving methods in rapid, communicating environments.
Overview
3
3
years of professional experience
Work History
Host
Miller's Alehouse
Media, Pennsylvania
04.2026 - 08.2026
- Welcomed guests at Miller's Ale House with friendly, professional service.
- Managed waitlist and seated guests efficiently based on table availability to enhance guest experience.
- Greeted guests and gathered details to seat groups or add names to waitlist.
- Answered phone calls and provided hours, reservation details, and wait-time updates.
- Maintained organized host stand, menus, and front entrance to create welcoming atmosphere.
- Worked with servers and managers to keep dining room flow balanced.
- Helped guests with takeout orders and pickup directions.
- Resolved guest concerns calmly and escalated issues to management for timely resolution.
- Set each table before seating guests.
- Ensured all chairs were properly cleaned and ready for guest seating., booths, and highchairs.
- Managed bussing and resetting of tables to maintain an orderly dining environment. in orderly manner.
Cashier
ShopRite
Drexel Hill, Pennsylvania
07.2025 - 10.2025
- Processed cash, credit, debit, EBT, and WIC payments.
- Scanned grocery items and verified pricing accuracy, ensuring customer satisfaction during checkout.
- Supported shoprite checkout process by entering customer purchases into register and payment systems.
- Packed customer orders efficiently, enhancing the overall shopping experience.
- Engaged with shoppers to create a friendly shopping atmosphere. and answered checkout questions.
- Kept checkout lanes and register area clean and organized.
Food Runner
Towne House
Media, Pennsylvania
06.2024 - 09.2024
- Supported server teams with timely food delivery and guest requests.
- Delivered plated dishes from Towne House kitchen to dining room tables.
- Communicated ticket updates between servers and kitchen staff.
Busser
Sterling Pig Brewery
Media, PA
06.2023 - 08.2023
- Cleared tables throughout Sterling Pig Brewery dining room and patio areas.
- Carried used dishes, glassware, and trays to kitchen cleanup stations.
- Wiped chairs, tabletops, and service areas to maintain a clean dining space.
Education
Some College (No Degree) - Engineering
Pennsylvania State University
University Park, PA10-2026
Skills
- Customer service
- Guest relations
- Order management
- Order management
- Problem solving
- Microsoft Excel
- Microsoft Excel
Timeline
Host
Miller's Alehouse
04.2026 - 08.2026
Cashier
ShopRite
07.2025 - 10.2025
Food Runner
Towne House
06.2024 - 09.2024
Busser
Sterling Pig Brewery
06.2023 - 08.2023
Some College (No Degree) - Engineering
Pennsylvania State University