Richard Fuerst
Philadelphia,PA
Summary
Outside sales specialist with strength in negotiations, driving sales and customer service. Excellent interpersonal and time management skills.
Overview
18
18
years of professional experience
Work History
Regional Outside Sales Representative
ESR Motor Systems
03.2025 - Current
- Spearheaded development of a new customer base in Eastern PA, DE, NJ, and Southern NY, establishing a foothold in an untapped geographical territory.
- Formulated and implemented strategic sales initiatives to enhance regional revenue performance.
- Evaluated market trends to uncover strategic opportunities for business growth.
- Evaluated campaign effectiveness and delivered actionable feedback to marketing team.
- Facilitated client education on product offerings, resulting in increased long-term customer retention.
- Drove sales revenue growth by identifying and pursuing new business opportunities within assigned territory.
- Streamlined sales pipeline management through meticulous tracking of leads, prospects, and opportunities in CRM software.
- Surpassed sales targets through impactful product demonstrations and persuasive presentations.
- Expanded territory revenue from $0 to $400,000 within first 8 months of tenure.
Commercial Vehicle Sales Consultant
Mercedes-Benz of Doylestown
06.2024 - 03.2025
- Cultivated robust customer relationships through tailored vehicle consultations and proactive follow-ups.
- Leveraged extensive product knowledge to align customer needs with optimal vehicle options.
- Executed comprehensive test drives to showcase key vehicle features and benefits.
- Partnered with finance team to optimize financing options and enhance customer satisfaction.
- Leveraged CRM software to track leads, manage client interactions, and ensure accurate sales records.
- Surpassed monthly quotas consistently by prioritizing tasks and managing time effectively.
- Cultivated new leads through active engagement in community events and networking opportunities.
Sales Representative
Trucksmart Isuzu
09.2021 - 05.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Identified and pursued new sales opportunities, driving revenue growth for diverse product lines.
- Conducted product demonstrations, showcasing features and benefits to potential customers.
- Utilized CRM software to track leads and manage customer interactions, improving workflow efficiency.
Sales Engineer
Integrated Power Services
04.2019 - 08.2021
- Resumed duties from previous stint with company, as listed below, with an emphasis on growing current customer base
Field Sales Representative
D Electric Motors, Inc.
06.2016 - 03.2019
- Increased sales in New Jersey, Pennsylvania and Delaware by making sales calls to existing accounts and cold calls to prospective customers
- Exceeded sales goals by 18% in 2017
- Selected correct products based on customer needs, product specifications and applicable regulations
- Coordinated, scheduled and quoted perspective on site field service jobs
- Attended weekly sales meetings and quarterly sales training.
- Kept detailed records of daily activities through online customer database
Sales Engineer
Integrated Power Services
09.2013 - 06.2016
- Managed existing accounts and introduced prospective customers within Pennsylvania, New Jersey and Delaware to the company's ISO-certified service center capabilities and national programs, while achieving annual operating plan for more than 60 active customers
- Maintained and expanded the service center business and customer loyalty levels through effective strategies, utilization of CRM cloud based program and by being adaptive to customer requests and personnel changes
- Identified and resolved problems involving pricing, specifications, warranties and service adaptations while remaining current on changing technologies by participating in, and recommending, training programs
- Identified prospective customers by using business directories and following leads from existing clients
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Customer Service Representative
Essex Brownell
10.2007 - 08.2013
- Nationwide company contact for identification of, and price setting for, specialized motor repair products
- Identified proper insulation, parts and electric motors based upon customer description
- Fielded calls from motor repair facilities and fulfilled their needs in a timely manner
- Worked hand in hand with several outside sales representatives to aid in meeting customer demand and exceed sales goals
- Drove sales within the motor repair industry through development of strong relationships
Education
High School Diploma -
University of Massachusetts At Dartmouth
Dartmouth, MASkills
Spearheaded leadership initiatives and management strategies within motor repair industry
Demonstrated exceptional communication and interpersonal abilities to foster collaboration
Streamlined organization processes with a focus on thoroughness and attention to detail
Demonstrated confidence in driving business growth and surpassing organizational objectives
Cultivated customer satisfaction and loyalty through exceptional service delivery
Cultivated strong professional relationships to enhance collaboration and teamwork
Demonstrated extensive expertise in motor repair industry standards and practices
Demonstrated high energy and motivation in achieving goals
Timeline
Regional Outside Sales Representative
ESR Motor Systems
03.2025 - Current
Commercial Vehicle Sales Consultant
Mercedes-Benz of Doylestown
06.2024 - 03.2025
Sales Representative
Trucksmart Isuzu
09.2021 - 05.2024
Sales Engineer
Integrated Power Services
04.2019 - 08.2021
Field Sales Representative
D Electric Motors, Inc.
06.2016 - 03.2019
Sales Engineer
Integrated Power Services
09.2013 - 06.2016
Customer Service Representative
Essex Brownell
10.2007 - 08.2013
High School Diploma -
University of Massachusetts At Dartmouth