Richard Gamble
Harrison,TN
Summary
Professional with experience in student enrollment, learning management system administration, and customer service. Expertly manages learning management system and student records; and provides superior support for diverse needs. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.
Overview
6
6
years of professional experience
Work History
Registrar
Omega Graduate School
Dayton, TN
03.2020 - Current
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation. Directed executive team in completing accreditation reaffirmation self-study, which led to a successful site visit.
- Provided essential support during graduation ceremonies, ensuring smooth execution of events and accurate awarding of degrees.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Contributed to higher retention rates by closely monitoring students'' academic progress and providing support as needed.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Implemented effective communication strategies to keep students informed about important deadlines, policies, and updates related to their enrollment status.
- Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Coordinated orientations, registration sessions and social events for new students.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration and learning management system matters.
Admissions Assistant
Omega Graduate School
Dayton, TN
04.2018 - 02.2020
- Enhanced student enrollment rates by efficiently processing applications and maintaining accurate records.
- Streamlined communication with prospective students for improved application completion rates by promptly responding to inquiries.
- Established positive relationships with applicants to facilitate a smooth transition from inquiry to enrollment.
- Assisted in efforts to improve the overall applicant experience by providing timely information regarding admission requirements and deadlines.
- Monitored application progress closely, identifying potential areas for improvement or clarification as needed.
- Facilitated positive interactions between prospective students and faculty members during on-campus visits, fostering strong connections within the school community.
- Provided exceptional customer service when handling phone calls from prospective applicants seeking information about program offerings.
Education
Master of Theology - New Testament
Cornerstone University
Grand Rapids, MI05.2022
Master of Arts - Biblical Studies
Lee University
Cleveland, TN05.2017
Bachelor of Arts - Theology
Lee University
Cleveland, TN05.2014
Skills
- Learning Management System Administration
- Customer Service
- Academic Advising
- Transcript Evaluation
- Course Scheduling
- Financial Aid Coordination
- Admissions Support
- Records Management
Timeline
Registrar
Omega Graduate School
03.2020 - Current
Admissions Assistant
Omega Graduate School
04.2018 - 02.2020
Master of Theology - New Testament
Cornerstone University
Master of Arts - Biblical Studies
Lee University
Bachelor of Arts - Theology
Lee University
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