Richard Gavaletz
PENSACOLA,Florida
Summary
Dynamic sales professional with a proven track record at Wurth USA, excelling in customer relationship building and contract negotiations. Achieved over 15% yearly customer growth while enhancing client satisfaction through tailored solutions. Proficient in CRM tools, I leverage interpersonal communication skills to drive business success and foster long-term partnerships.
Overview
34
34
years of professional experience
Work History
Sales Professional
Genuine Parts Company - NAPA
10.2024 - Current
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Negotiated prices, terms of sales and service agreements.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
Area Sales Manager
Wurth Usa
02.2011 - 03.2023
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- I consistently maintained yearly customer growth of over 15% winning Medallion Club honors for years 2014, 2015, 2016, 2017 & 2018.
President
Gulf Steel, Inc.
01.2002 - 06.2010
- As president of Gulf Steel, Inc. I owned and operated this small business in which I would design, contract and construct small to medium sized metal buildings.
- With my experience in AutoCAD, I would meet with prospects and put together the best building design to meet their needs and budget.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Vice President of Sales
Gulf Coast Building Components, Inc.
08.1991 - 03.2001
- Increased sales revenue by developing and implementing innovative sales strategies.
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Developed engineered drawings for use in construction by our construction crews from foundation design to final building shell to then be developed by the end user.
- Performed materials take-off of the project from concrete, steel building components and often interior framing and finish materials for a complete project.
Education
Associate of Applied Science - Civil Engineering
Central Piedmont Community College
Charlotte, NCSkills
- Sales expertise
- Customer relationship building
- Sales and marketing strategies
- Product and service knowledge
- Interpersonal communication skills
- CRM proficiency
- Contract negotiations
- B2B and B2C sales
- Proposal development
- Prospecting skills
Military Service
As a Petty Officer in the US Navy SeaBees, I spent 3 deployments overseas with various battalions where my classification and expertise as a Builder was utilized on many building projects.
Timeline
Sales Professional
Genuine Parts Company - NAPA
10.2024 - Current
Area Sales Manager
Wurth Usa
02.2011 - 03.2023
President
Gulf Steel, Inc.
01.2002 - 06.2010
Vice President of Sales
Gulf Coast Building Components, Inc.
08.1991 - 03.2001
Associate of Applied Science - Civil Engineering
Central Piedmont Community College
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