Richard Gonzalez
Summary
Driven professional with a proven track record and will to grow. Leader by example and a strong ability to multitask and foster team collaboration. Reliable and consistent.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
Fair Haven Community Health Center
04.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Trained new staff on Clinic processes and procedures.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
Associate II, Production Maintenance
Mannkind
05.2018 - 12.2020
- Reduced downtime by promptly troubleshooting and repairing production equipment malfunctions.
- Kept HVAC system running efficiently by replacing furnace filters.
- Provided top quality control to eliminate maintenance downtime.
- Inspected and maintained equipment to keep items in top working condition.
- Kept rooms sealed and cleaned to ensure production quality.
- Troubleshot equipment breakdowns and performed monthly maintenance.
Education
High School Diploma -
Continental Academy
Florida City, FL06.2012
Skills
- Multitasking and Organization
- Medical Terminology
- Team Collaboration
- Money Handling
- Spanish Fluency
- Customer Service
- Computer Skills
- Problem solving ability
- Hand and power tools
- Safety awareness
Languages
Spanish
Professional Working
Timeline
Patient Access Representative
Fair Haven Community Health Center
04.2021 - Current
Associate II, Production Maintenance
Mannkind
05.2018 - 12.2020
High School Diploma -
Continental Academy
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