Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Gonzalez

Summary

Driven professional with a proven track record and will to grow. Leader by example and a strong ability to multitask and foster team collaboration. Reliable and consistent.

Overview

6
6
years of professional experience

Work History

Patient Access Representative

Fair Haven Community Health Center
04.2021 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Trained new staff on Clinic processes and procedures.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.

Associate II, Production Maintenance

Mannkind
05.2018 - 12.2020
  • Reduced downtime by promptly troubleshooting and repairing production equipment malfunctions.
  • Kept HVAC system running efficiently by replacing furnace filters.
  • Provided top quality control to eliminate maintenance downtime.
  • Inspected and maintained equipment to keep items in top working condition.
  • Kept rooms sealed and cleaned to ensure production quality.
  • Troubleshot equipment breakdowns and performed monthly maintenance.

Education

High School Diploma -

Continental Academy
Florida City, FL
06.2012

Skills

  • Multitasking and Organization
  • Medical Terminology
  • Team Collaboration
  • Money Handling
  • Spanish Fluency
  • Customer Service
  • Computer Skills
  • Problem solving ability
  • Hand and power tools
  • Safety awareness

Languages

Spanish
Professional Working

Timeline

Patient Access Representative

Fair Haven Community Health Center
04.2021 - Current

Associate II, Production Maintenance

Mannkind
05.2018 - 12.2020

High School Diploma -

Continental Academy
Richard Gonzalez