Summary
Overview
Work History
Education
Skills
Alt Phone
Timeline
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Richard Goodison

Customer Service Representative
Palm Bay,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

31
31
years of professional experience

Work History

Customer Service Representative (CSR)

Radial
Melbourne, FL
11.2017 - Current
  • Serviced calls for PUMA, PBS, Hello Fresh, Tom Ford

WFH Customer service

HSN Inc
07.2022 - 01.2024
  • Assisted customers with Placing Orders, Returning items and Refunds

Customer Service

Georgeson Shareholders
09.1999 - 05.2007
  • Handled an average of 200 shareholder/customer requests concerning personal investments, setting up trusts and the transference of personal and cash shares on a weekly basis

Institute Of Office Management, CSR

Institute Of Office Management
11.1996 - 12.1997
  • Delivered 80+ persuasive presentations in-person and over the phone regarding management training manuals and programs to middie managers in varied industries daily

CSR

Spectrum Mini Storage
10.1993 - 11.1996
  • Responsible for customer service inquires, problem solving, and scheduling pick-ups and delivery; Loaded and unloaded trucks and monitored inventory levels for 20 trucks per week

Education

High School Diploma -

W E Grady
Brooklyn, NY

Skills

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Alt Phone

(321) 984-8354

Timeline

WFH Customer service

HSN Inc
07.2022 - 01.2024

Customer Service Representative (CSR)

Radial
11.2017 - Current

Customer Service

Georgeson Shareholders
09.1999 - 05.2007

Institute Of Office Management, CSR

Institute Of Office Management
11.1996 - 12.1997

CSR

Spectrum Mini Storage
10.1993 - 11.1996

High School Diploma -

W E Grady
Richard GoodisonCustomer Service Representative