Richard Gross

• Managed 3 web applications of various lifecycles, ensuring products aligned with business objectives and regulatory standards.

Key Achievements:

• Developed a data alerts product that identified and reported issues with aggregated source system datasets.
• Delivered a configurable web application that provided users with visualizations related to clinical trial workflows, enabling better decision-making and enhanced operational efficiency.
• Integrated data science models for risk detection, enrollment forecasting, and study forecasting, to enable better oversight for clinical trials.

• Developed a 12-month roadmap for a connected devices product and managed the scum activities for 2 scrum teams.

Key Achievements:

• Implemented a redesign of the organization's eConsent product, while staying 25% under budget.
• Delivered a connected devices product offering within just 6 months, encompassing API, web, and mobile app components.
• Coordinated integration enhancements with external vendors, including DocuSign, Twilio SMS, Twilio Chat, Twilio Video, and Uber.

• Managed the roadmap and scrum activates for patient engagement applications, including iOS, Android, Web, and provisioned device offerings.

Key Achievements:

• Delivered a video solution that facilitated seamless connections between site staff members and patients, from concept to client, delivered in under 3 months as a response to COVID.
• Collaborated with development teams globally to integrate additional patient engagement features such as visit scheduling, study content, and video visits across mobile and web applications.

• Managed the 18-month product roadmap for desktop and web based advisor products, as well as the scrum activities for 2 scrum teams.

Key Achievements:

• Led collaborative efforts among multiple third-party API partners to introduce new digital signature, CRM, financial planning, and portfolio risk functionalities.
• Revamped account opening workflows, reducing the average time to open investment accounts from 13 minutes to 7 minutes.
• Delivered a model marketplace, enabling third-party providers to offer proprietary investment models on platform, leading to a substantial increase in assets under management by $720M (8%) in just 12 months.
• Refactored a struggling web application which increased daily users from 75 to 385 within a span of 3 months.

• Managed the roadmap and scrum activities for the companies primary patient engagement web application.

Key Achievements:

• Delivered a patient scheduling platform catering to occupational health services and primary care providers, enabling patients to self-schedule appointments through Web, iOS and Android.
• Built an SMS appointment reminder product that generated an impressive 47,000 SMS messages over 12 months, resulting in an average reduction of patient no-shows by 9%.
• Digitized patient intake documentation, significantly decreasing the time of completion by 15% and reducing transcription errors by an average of 82% per facility.

• Collaborated with cross-functional teams to establish product roadmaps, market positioning, and value propositions for a home health solution.

Key Achievements:

• Led the development of a hybrid hardware/software solution that remotely collected health data from medical devices used by high-risk patients with multiple chronic diseases.
• Successfully orchestrated device integrations for 12 different connected devices, including scales, heart rate monitors, blood pressure cuffs, SPO2 monitors, activity monitors, and medication bottles to enabled remote data collection and processing.
• Coordinated the deployment of hardware/software pilot testing to the homes of 1500 patients.

• Managed onsite software installation projects for the collection and processing of medical device data to EHR/EMR systems and other integrated hospital systems.
• Developed implementation plans, budgets, and team schedules for device integrations, clinical workflow validation, product training, and go-lives at various client sites.

Key Achievements:

• Successfully executed 24 complex integration projects at client sites, which constituted a significant 60% of the company's revenue and played a pivotal role in a successful company exit valued at $60M+.
• Led collaborative efforts with development teams to create, test, and deploy device communication drivers for over 30 new medical device types.