Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
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Richard Grossman

Pharmacy Technician
Drexel Hill,PA

Summary

Experienced Pharmacy Technician with a proven track record , excelling in workflow optimization and problem-solving. Demonstrated expertise in processing prescriptions ,prior authorization requests and supervising teams, while ensuring compliance with HIPAA. Committed to enhancing service quality and fostering collaboration among staff for improved operational efficiency.

Overview

25
25
years of professional experience

Work History

Pharmacy Technician

BioMatrix Specialty Pharmacy
10.2019 - 09.2025
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Prior Authorizations
  • Supervised Referral Team
  • Entered and processed patients' prescriptions into internal system.

Pharmacy Technician

Acro Specialty Pharmacy
02.2018 - 07.2019
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Lead Pharmacy Technician

Apria Healthcare
04.2000 - 03.2017
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.

Education

BBA - Marketing

Temple University
Philadelphia, PA
05-1983

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Word
  • Excel
  • Caretend

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Excel, Caretend,Word

Timeline

Pharmacy Technician

BioMatrix Specialty Pharmacy
10.2019 - 09.2025

Pharmacy Technician

Acro Specialty Pharmacy
02.2018 - 07.2019

Lead Pharmacy Technician

Apria Healthcare
04.2000 - 03.2017

BBA - Marketing

Temple University

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