Richard Gueringer
Checotah,OK
Summary
Organized and driven with a passion for team leadership and corporate growth. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Driver
Sonepar USA
01.2023 - 06.2023
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Drove safely in various weather and road conditions to avoid accidents.
Car Wash Manager
Cobblestone Auto Spa
10.2021 - 10.2022
- Increased sales by at least 10% every month, by upselling and recommending services and products to customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Assisted in organizing and overseeing assignments to drive operational excellence
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
Customer Service Advisor
Cobblestone Auto Spa
07.2020 - 10.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Explained charges, fees, terms of sales and service agreements to over 200+ customers daily.
- Recommended and upsold new products, resulting in 10% increase in revenue every month
OTR Commercial Truck Driver
Desert Transporters
11.2018 - 05.2020
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Communicated with company dispatchers to alert of any issues or delays
- Kept meticulous logs of correspondence with customers and freight recipients
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
- Secured freight during stops and rest periods to prevent theft
- Escalated critical issues to supervisor for immediate correction
- Delivered goods to customers both locally and long distance
Customer Service Advisor
Cobblestone Auto Spa
10.2013 - 11.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Described product highlights and benefits to help guide purchasing decisions.
- Explained charges, fees, terms of sales and service agreements to over 200+ customers daily.
Sales Manager
Usa Solar
02.2011 - 09.2013
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Produced contracts, reports, letters, and proposals for clients.
- Reviewed customer service agreements for terms and conditions pricing and accuracy
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Evaluated performance against goals and implemented appropriate development plans
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Sales Representative
Higher Impact
12.2009 - 02.2011
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices and availability.
- Set up new accounts, established customer credit, and set up payment methods.
Education
GED -
Antioch High School
Antioch, CA09.1995
Skills
- Managing Operations and Efficiency
- Order Picking and Processing
- Route Management
- Traffic Law Observation
- Operating Procedures and Policies
- Customer Service and Assistance
- DOT Requirements
- Pre- and Post-Trip Inspections
- Business Management
Certification
- Management 101 Training - Cobblestone Auto Spa
Timeline
Driver
Sonepar USA
01.2023 - 06.2023
Car Wash Manager
Cobblestone Auto Spa
10.2021 - 10.2022
Customer Service Advisor
Cobblestone Auto Spa
07.2020 - 10.2021
OTR Commercial Truck Driver
Desert Transporters
11.2018 - 05.2020
Customer Service Advisor
Cobblestone Auto Spa
10.2013 - 11.2018
Sales Manager
Usa Solar
02.2011 - 09.2013
Sales Representative
Higher Impact
12.2009 - 02.2011
GED -
Antioch High School
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