Maribel Curet
Park,USA
Summary
Qualified Billing Clerk with 19 years in a fast pace Customer Call Center. Personable and Professional under pressure. Team player with emphasis on quality.
Overview
32
32
years of professional experience
Work History
Billing Clerk
Founders Insurance Co
01.2002 - Current
- Answer incoming calls, resolve issues with Customers and Agents
- Direct calls to appropriate individuals and/or Departments
- Responsible for Working Daily Reports for the Department
- Clearing Cash Upload Report
- Notifying the Account Department of policies that need to be removed from Collections
- Counting the Daily Mail
- Setup and Removing of the EFT's
- Emailing the appropriate individuals of the NFS checks
- Keeping track of the work that is being process and submitting report to Management weekly
- Training New Employees on the Phones, As 400, reviewing their work, Showing how to Post payments and how to Balance Batches
- Posting between 250 to 300 payments that are received by Mail, Email and Sweeps
Loan Consolidation Supervisor
Van Ru Credit Corp
01.1995 - 01.2002
- Describe product to Borrowers
- Note files on the As 400
- Processing of Application to and from Borrowers
- Training of New/Old employees
- Reviewing Application to the Lender
- Logging in Applications that are received by Mail
- Faxing, Filing
Clerk
Gray Personal Services
01.1994 - 01.1995
- Taking Supply Orders by Phone
- Processing Supply Orders by Fax, Email and Mail
- Printing of Supply Labels so Orders can be filled
- Printing and Ordering of Fed Ex Labels
Education
High School -
Wells High School
Chicago01.1986
Skills
- Data entry
- Data entry proficiency
- Customer service
- Invoice processing
Timeline
Billing Clerk
Founders Insurance Co
01.2002 - Current
Loan Consolidation Supervisor
Van Ru Credit Corp
01.1995 - 01.2002
Clerk
Gray Personal Services
01.1994 - 01.1995
High School -
Wells High School