Richard Hammon
Greenville,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and resolve complaints effectively. Experienced in multitasking and machine operation, consistently maintaining safety protocols while fostering teamwork and collaboration in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Server
El Fenix
02.2025 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Roofer
Affordable Roofing & Construction
01.2014 - Current
- Installed roofing materials efficiently while adhering to safety protocols.
- Assisted in assessing roof conditions, identifying necessary repairs and replacement needs.
- Operated hand and power tools effectively for roofing tasks and maintenance.
- Collaborated with team members to ensure timely project completion and quality standards.
- Maintained clean job sites, promoting safety and organization for crew members.
- Trained new employees on proper techniques and safety measures in roofing practices.
Server
Cotton Patch Cafe
05.2023 - 05.2024
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu items and service protocols.
- Upsold daily specials and promotions, contributing to increased sales revenue.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Picker / Fork Lift Operator
Target Warehouse
01.2023 - 01.2024
- Operated handheld scanners to accurately pick merchandise for orders.
- Maintained cleanliness and organization of work area to ensure safety and efficiency.
- Collaborated with team members to streamline order fulfillment processes.
- Loaded and unloaded products from trucks, ensuring proper handling techniques.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Truck Loader
Walmart Warehouse
01.2022 - 01.2023
- Operated forklifts and pallet jacks to efficiently load and unload merchandise.
- Ensured accurate inventory counts through systematic scanning and verification processes.
- Collaborated with team members to streamline loading procedures for increased efficiency.
- Maintained cleanliness and organization of loading areas to promote safety compliance.
- Conducted regular inspections of loading machinery to ensure optimal performance and safety standards.
- Supported inventory management by accurately labeling and sorting products for distribution.
- Loaded and strapped shipments into place on trucks.
- Reviewed shipping orders for accurate fulfillment.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
Education
Music / Fine Arts
Trinity Valley Community College
Athens, Texas, TXSkills
Strong work ethic
Languages
Sign Language
Native or Bilingual
Timeline
Server
El Fenix
02.2025 - Current
Server
Cotton Patch Cafe
05.2023 - 05.2024
Picker / Fork Lift Operator
Target Warehouse
01.2023 - 01.2024
Truck Loader
Walmart Warehouse
01.2022 - 01.2023
Roofer
Affordable Roofing & Construction
01.2014 - Current
Music / Fine Arts
Trinity Valley Community College