Richard Havens
Lexington,SC
Summary
I excelled at Big Bounce Haven by delivering and picking up bounce houses and the equipment needed for the bounce house and communicating professionally with the renter. At Big Top Trio, I assembled the same tent for the past three years, showcasing my ability to collaborate effectively.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Big Bounce Haven
04.2014 - Current
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Big Tent Assembler
Big Top Trio
10.2021 - 10.2024
- When the state fair came in town I worked for Ian Garden assembling the big circus tent with a team of others
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
Education
High School Diploma -
Berean Christian Academy
Po Box 81105-2026
Skills
- Customer service
- Assembly and production
- Active listening
- Problem-solving
- Critical thinking
- Customer relations
- Payment processing
- Basic math
Timeline
Big Tent Assembler
Big Top Trio
10.2021 - 10.2024
Customer Service Representative
Big Bounce Haven
04.2014 - Current
High School Diploma -
Berean Christian Academy
Similar Profiles
Sandra De GuiaSandra De Guia
Accounts administrator at Splash n Bounce Party Services LLCAccounts administrator at Splash n Bounce Party Services LLC
Serrenity CarpenterSerrenity Carpenter
Party Host at Bounce! Trampoline SportsParty Host at Bounce! Trampoline Sports
Kaitlyn DoughtyKaitlyn Doughty
Accounts Manager at Bounce N Slide Party RentalsAccounts Manager at Bounce N Slide Party Rentals
Noelle CobbNoelle Cobb
Nursing Technician II at Lexington Medical CenterNursing Technician II at Lexington Medical Center
Melissa KinardMelissa Kinard
Senior Accounts Payable Specialist at AMAROKSenior Accounts Payable Specialist at AMAROK