Richard Joseph Weiss Jr.
Fort Collins,USA
Summary
Dynamic Operations Manager with extensive experience at Federal Express Corporation, excelling in daily route optimization and safety management. Proven track record in enhancing productivity and fostering team leadership. Skilled in performance monitoring and conflict resolution, driving operational excellence and ensuring compliance across multiple stations.
Overview
24
24
years of professional experience
Work History
Operations Manager
Federal Express Corporation
Fort Collins, CO
09.2021 - Current
- I am responsible for creating daily route plans, weekly schedule for the FTCA station and keeping payroll correct for all my employees through the Dimensions timekeeping system in conjuntion with Famis-R.
- My daily tasks include promoting a safety-above-all culture for my People, ensuring all routes that are sent on the road are able to meet Service goals, and controlling all hours for tasks each day to reach my station's FTE potential to ensure FedEx Corporation's Profit.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- I am the acting Senior Manager for three stations when my manager is off.
- Ensure compliance with CSM, FCSA audits monthly.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Courier
Federal Express Corporation
Fort Collins, CO
11.2012 - 08.2021
- I began as a part time courier in Denver, CO (BKFA & DENA) and was trained and certified as a straight truck driver in January of 2013.
- I ran bulk deliveries and pick-ups along with my pm route up until I became a swing driver in July of that year.
- In November of 2017, I transferred to Silverthorne, CO(EGEA).
- I joined the AIM management-training program and served as acting manager reporting directly to our Senior Manager and led team meetings.
- I became Operations Manager in Fort Collins, CO(FTCA) in September 2021 where I plan, organize and direct the daily operation.
- I focus on safety, on time deliveries and productivity.
- I am the acting Senior manager for FTCA, HNXA, GXYA, STKA, and CYSA when my manager is away.
Office Manager
Valiant Home Remodelers
Carteret, NJ
03.2004 - 12.2010
- Resolved client and case issues, elevating customer satisfaction ratings significantly.
- Delivered exceptional customer service to foster positive client relationships.
- Organized warehouse materials to enhance space optimization and accessibility.
- Maintained database accuracy through regular updates of records.
- Efficiently unloaded trucks to ensure timely stock replenishment.
Driving Instructor
Campana’s Professional Driving School
Edison, NJ
10.2001 - 09.2003
- Instructed drivers with learning permits on laws and fundamental principles of motor vehicle operation.
- Demonstrated defensive driving strategies to prepare students for real-world scenarios.
- Educated students on traffic laws and regulations to promote safe driving habits.
- Guided students in mastering parallel parking, three-point turns, and backing into parking spaces.
- Assisted students in preparing for driver's license examinations through practice tests.
Education
High School Diploma - College Prep Courses
Carteret High School
Carteret, NJSkills
- Microsoft Office Suite
- Daily route optimization
- Safety management
- Performance monitoring
- Expense reporting
- Policy implementation
- Decision making
- Conflict resolution
- Route planning
- Employee training
- Effective communication
- Team leadership
Timeline
Operations Manager
Federal Express Corporation
09.2021 - Current
Courier
Federal Express Corporation
11.2012 - 08.2021
Office Manager
Valiant Home Remodelers
03.2004 - 12.2010
Driving Instructor
Campana’s Professional Driving School
10.2001 - 09.2003
High School Diploma - College Prep Courses
Carteret High School
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