Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Kovary

West Palm Beach,FL

Summary

Adept at operating in high-volume, competitive bank settings. Excellent sales and service strengths, as well as in-depth understanding of account management, transaction processing and recordkeeping requirements. Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products. Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols. Well-qualified banking leader focused on supporting team and company success. Proficient in mentoring staff, improving processes and resolving conflicts. Detail-oriented and proactive with excellent problem-solving skills and proven success in achieving sales and service targets.

Overview

23
23
years of professional experience

Work History

Universal Banker

Truist Bank
West Palm Beach, FL
2002.03 - Current
  • Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
  • Completed routine transfers, deposits and bill payments.
  • Maintained cash drawer by following exact procedures for transactions and strong security protocols.
  • Helped customers understand and use technical tools such as mobile applications and online banking.
  • Sold, upsold and cross-sold products to bank customers to achieve revenue targets.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Handled portfolio of customers and reviewed accounts for signs of discrepancies, fraud or non-payment issues.
  • Made continuous business adjustments to improve branch operations.

Education

High School Diploma -

Spanish RIver High School
Boca Raton, FL
06.1991

Skills

  • Relationship Building
  • Honest and Ethical
  • Cash Supply Orders
  • Customer Service-Oriented

Timeline

Universal Banker

Truist Bank
2002.03 - Current

High School Diploma -

Spanish RIver High School
Richard Kovary