Richard Licciardi III
Andover,MA
Summary
Well-qualified retail and business professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager
CQ Properties
Andover, MA
09.2018 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Seller
Ebay Enterprise
Andover, MA
02.2018 - 03.2021
- Responded to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled and shipped products to customers, providing accurate delivery timelines.
- Worked independently with minimal supervision.
- Sourced product from outlets, warehouses, and other retailers to resell.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
Lead Stock
Pottery Barn
Burlington, MA
01.2012 - 10.2018
- Inspected quality and condition of new merchandise
- Prepped merchandise for sales floor
- Organized and maintained stockroom and coordinated all stockroom activities with store management team
- Supervised and develop team of stock associates
- Replenished inventory to maintain par levels
- Picked and packed order items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Interacted with guests in friendly and knowledgeable way.
Pharmacy Technician
Rite Aid
Andover, MA
01.2006 - 01.2011
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Education
Associate of Arts - Business Administration
Arizona State University
Tempe, AZ01.2022
Skills
- Communication skills
- Schedule coordination
- Team development
- Task delegation
- Detail oriented
- Inventory organization
- Profitable thinking
- Financial literacy
- Taleo ATS
- Time management
- Commercial awareness
- Kronos ATS
- Multi-tasking
- Problem-solving
Languages
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Property Manager
CQ Properties
09.2018 - Current
Seller
Ebay Enterprise
02.2018 - 03.2021
Lead Stock
Pottery Barn
01.2012 - 10.2018
Pharmacy Technician
Rite Aid
01.2006 - 01.2011
Associate of Arts - Business Administration
Arizona State University