Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD LIM

Cypress,CA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
year of professional experience

Work History

Sales/Business Associate

Tarsa, ICL Of Cydcor
08.2019 - 10.2019
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.

Server/Cashier

Bwon Shabu & Bbq
02.2019 - 04.2019
  • Greeted customers in a friendly and professional manner before hosting them to tables
  • Managed and waited a seating section of 30 tables
  • Handled monetary transactions with customers
  • Worked flexible schedule and extra shifts to meet business needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server/Cashier

Moo Barbeque
10.2018 - 04.2019
  • Hosted and served large parties of 6+ customers
  • Managed and waited a seating section of 15 tables
  • Confirmed and completed appropriate transactions for respective tables
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Barista/Cashier

Gong Cha
09.2018 - 12.2018
  • Prepared and served drinks in accordance to store standards and consumers’ specificities
  • Maintained clean and orderly checkout and preparation areas
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Learned duties for various positions and provided backup at key times.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

High School Diploma -

Kennedy High School
La Palma, CA
05.2018

Skills

  • Data Entry Accuracy
  • Strong Problem Solver
  • Outstanding Customer Service
  • Execellent Communication Skills
  • Managing Multiple Tasks
  • Bilingual in English and Korean

Timeline

Sales/Business Associate

Tarsa, ICL Of Cydcor
08.2019 - 10.2019

Server/Cashier

Bwon Shabu & Bbq
02.2019 - 04.2019

Server/Cashier

Moo Barbeque
10.2018 - 04.2019

Barista/Cashier

Gong Cha
09.2018 - 12.2018

High School Diploma -

Kennedy High School
RICHARD LIM