Summary
Overview
Work History
Education
Skills
Timeline
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Richard Martin

Winter Haven,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

11
11
years of professional experience

Work History

Delivery Driver

DoorDash
San Francisco, CA
07.2023 - Current
  • Drove to customer locations to deliver food orders in a timely manner.
  • Verified accuracy of orders before leaving the restaurant.
  • Followed company safety protocols while driving and delivering orders.
  • Provided excellent customer service by being friendly, courteous, and professional at all times.

Delivery Driver

Papa John's Pizza
Auburndale, FL
06.2021 - 07.2023
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Adhered to health department regulations regarding safe food handling practices.
  • Maintained cleanliness of the sales floor by following established cleaning procedures.

Sales Associate

Walmart
Lake Wales, FL
02.2014 - 02.2017
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Loaded and unloaded pallets from trucks using a pallet jack.
  • Followed safety protocols when operating the pallet jack, such as wearing protective gear and adhering to speed limits.
  • Stacked empty pallets in designated areas for reuse or recycling.
  • Moved heavy pallets of product from one area of the warehouse to another with accuracy and efficiency.
  • Restocked inventory shelves with new merchandise as it was received from vendors.

Education

High School Diploma -

Lake Wales Senior High School
Lake Wales, FL
05-1998

Skills

  • Shopping Orders
  • Safe Driving Record
  • GPS Navigation
  • Customer Service
  • Teamwork and Collaboration
  • Forklift Operation
  • Courteous and polite demeanor
  • Stocking and Inventory
  • Skilled forklift operator
  • Positive Attitude
  • Time management skills
  • Display building
  • Stock organization
  • Product display
  • Pallet Jack Operation
  • Order Receiving
  • Warehouse Operations
  • Customer Relationships
  • Customer Assistance
  • Product displays

Timeline

Delivery Driver

DoorDash
07.2023 - Current

Delivery Driver

Papa John's Pizza
06.2021 - 07.2023

Sales Associate

Walmart
02.2014 - 02.2017

High School Diploma -

Lake Wales Senior High School

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Richard Martin