Richard McCausland
North,CA
Summary
Experienced with client relationship management, ensuring high levels of satisfaction and retention. Utilizes strategic planning to drive business growth and meet client needs. Track record of effective team collaboration and achieving targeted outcomes.
Overview
6
6
years of professional experience
Work History
Senior Account Executive
PaymentCloud
04.2019 - Current
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Education
Bachelor of Science - Political Science
Pacific Lutheran University
Tacoma, WA04-2011
Skills
- Client relationship management
- Relationship building
- Team collaboration
- Sales quota achievement
- Creative thinking
- Strategic selling
Timeline
Senior Account Executive
PaymentCloud
04.2019 - Current
Bachelor of Science - Political Science
Pacific Lutheran University
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